JHGRichardson
Newbie
Hi
A couple of days ago I took my phone (Galaxy S3) out of my pocket only to discover that it was stuck in a loop - every time it got to the start up screen with the samsung logo it would restart again. After taking the battery out and switching it back on I managed to get it working (sort of). However, some data seemed to have gone including my contacts and background wallpaper. I still had apps, messages and photos though. I switched the phone off and since then I have not been able to get it back on again, it just gets stuck in a loop again which only stops when I take the battery out. For a few days before it died it was performing strangely - very slow at times and apps crashing. I can still get into recovery mode and download mode.
I'm not sure why this happened, the phone was rooted and unlocked (i think - it had programs called SuperSU an CWM and the flash counter reads 8), but not by me (im rather clueless and have learned what little I know reading online in the last few days), I bought it second hand.
I thought I would try and flash the standard ROM but I've realised that I don't know which model my phone is and I can't switch it on to find out so I don't know which version of the original firmware to download and install. The phone doesn't have any branding on it, just samsung logos and I'm in the UK if it makes any difference. Is there anything I can do to find out or any way to get around this problem? Should I be trying to do this in the first place?
Any help would be much appreciated!
Thanks
A couple of days ago I took my phone (Galaxy S3) out of my pocket only to discover that it was stuck in a loop - every time it got to the start up screen with the samsung logo it would restart again. After taking the battery out and switching it back on I managed to get it working (sort of). However, some data seemed to have gone including my contacts and background wallpaper. I still had apps, messages and photos though. I switched the phone off and since then I have not been able to get it back on again, it just gets stuck in a loop again which only stops when I take the battery out. For a few days before it died it was performing strangely - very slow at times and apps crashing. I can still get into recovery mode and download mode.
I'm not sure why this happened, the phone was rooted and unlocked (i think - it had programs called SuperSU an CWM and the flash counter reads 8), but not by me (im rather clueless and have learned what little I know reading online in the last few days), I bought it second hand.
I thought I would try and flash the standard ROM but I've realised that I don't know which model my phone is and I can't switch it on to find out so I don't know which version of the original firmware to download and install. The phone doesn't have any branding on it, just samsung logos and I'm in the UK if it makes any difference. Is there anything I can do to find out or any way to get around this problem? Should I be trying to do this in the first place?
Any help would be much appreciated!
Thanks