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Issue on rooting phone... HELP!!!!

I've tried it after your suggestion... Now the Kies works, but there is still the exclamation mark.

I really want to root my phone and tried the same steps, but now, it's not even letting me go past step 2 and showing an error.

Can anyone help?

Or does anyone know a repair place that can do this for me. I don't mind paying...
Location: Sydney Australia.
 
I always have an exclamation mark on start up on my rooted gs2. Download root checker from the market to see if it's rooted.
 
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