Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
I had the exact same issue with a process called ids.itsonservice in the 4.4.4. Sprint OTA. I did a backup and a hard reset, and my battery life is now better than ever.
Did you use the HTC backup app?
Yes, I did and it worked quite well.
my battery level started going down faster than usual with NO new apps or change in how I use the phone. I used GSam Battery Monitor, and "id.itsonservice" is shown under 'System' and uses considerable battery.
Any suggestion(s) as how to help the situation?![]()