Help Just Bought HTC Evo G and ported number from Verizon

[raiderfunk]

The number started receiving calls after about 2.5 hours, however I have not been able to use data or receive text messages. I can send, texts but not receive and no data whatsoever. Well I can pull up and log into virgin mobile's website. However, if I try another site it just goes back to virgin mobile.

It's been 72 hours now and I have called tech support 3 times...the now have escalated it and said that they will have someone call back in 1-3 days...uh? yeah...ok! I read somewhere that you can have them cancel and then re-activate your plan, however the overseas support did not really understand. They then said they were doing this, but it really was just them updating the pri profile from the way the phone acted. I'm kind of stuck because I already top up'd my account and what not...wondering if I have any other options.

 

[jr2673]

The number started receiving calls after about 2.5 hours, however I have not been able to use data or receive text messages. I can send, texts but not receive and no data whatsoever. Well I can pull up and log into virgin mobile's website. However, if I try another site it just goes back to virgin mobile.

It's been 72 hours now and I have called tech support 3 times...the now have escalated it and said that they will have someone call back in 1-3 days...uh? yeah...ok! I read somewhere that you can have them cancel and then re-activate your plan, however the overseas support did not really understand. They then said they were doing this, but it really was just them updating the pri profile from the way the phone acted. I'm kind of stuck because I already top up'd my account and what not...wondering if I have any other options.

are you in the US? it should not be that hard for them.. some how it sounds like you are running on the older system .. i would try again monday i ported my number and had my phone up and working in an hour.

 

[raiderfunk]

are you in the US? it should not be that hard for them some how it should like you are running on the older system .. i would try again monday i ported my number and had my phone up and working in an hour.

yeah...I'm thinking it was because it's over the weekend. It hasn't technically been 72 hours yet.....besides I will be off overseas tech support then too. Still geeked that I got a 4g phone and won't be taking it in the chin every month from verizon

oh..yes I am in the U.S.