Help K-9 email problem through Verizon

[paertnershipdriod]

Been using K-9 email for 6 months, works great. In the last 2 days 2 of the 3 Droids in our office have stopped sending email. We have talked with Verizon, and they have no clue. Has any one had this type of problem? Where should I start?

 

[takeshi]

I'd start by posting the type of email account. It can make a difference when it comes to troubleshooting.

Are they receiving email but unable to send?

 

[paertnershipdriod]

Sorry I should have done that. Running K-9 V4.00 on stock Droid 1 running FRG83D. Email is POP3 through Rackspace. Everything has worked fine for 6 months and just started 2 days ago. So text, incoming email works fine.

 

[paertnershipdriod]

Well solved the problem. It seems that out hosting company changed the security settings and now needs a username and password through SSL to work. Thanks for the help.

 

[messenger13]

Well solved the problem. It seems that out hosting company changed the security settings and now needs a username and password through SSL to work. Thanks for the help.

Glad to see you figured it out as I'm an avid K9 user, with several accounts on my DROID of varying types. Haven't had any glitches lately.