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Last post/ summary of Primes

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Gooser91

Well-Known Member
A month ago I returned my last prime (number 4). All four of my Primes had screen problems, the fourth had backlight bleed so bad half of the screen was white. I emailed Hai immediately and set up a refund. Now I type this from my iPad 3.....

Moral of the story for everyone is to steer clear of asus and their cheap hardware. I have never seen such low quality problem prone hardware. I wish I could I could of kept android, but my iPad actually works....


iPad > Prime
 
There is nothing cheap or problem prone about my Prime.

I'm sorry you had problems, and glad it worked out for you. If it was me, I'd be really pissed off that I got lumbered with an iPad.
 
I can't imagine someone who wishes they could stay with android being happy to use an iPad. It would drive me crazy. My prime doesnt seem to be badly made. 4 is a lot to go through I agree, I had a similar experience with newtons rings on my Samsung galaxy tab 10.1, but would have never considered an iPad as a viable option, I'm too used to apps like tasker and various launchers to be able to embrace ipads lack of innovation. I returned the Sgt and bought this Asus transformer prime. I'm amazed more and more as my iPad using friends tell me what they can't do on it.

Imo this Asus T prime is not only well made but well ahead in innovation.
 
I don't blame the guy for returning it after #4. That sucks. I had a car that leaked water into the cabin after 4 attempts to fix it, nice car other than that. I got rid of it.

I do blame the guy for coming back to android forums to break windows. No need to come back and down mouth it. Guess he needs to vent, which is understandable.

I love my TFP and now use it daily.
 
The thing that would be annoying me about this whole situation (and I remember it from when Gooser was on here before) is that Asus replaced a faulty Prime with another faulty Prime - again, and again. That's pretty crappy customer service. After the second time surely you would check the replacement and check it again before sending it out?

It is an odd situation though. People usually seem happy with Asus customer service.
 
I always question people who go through so many of them. Obviously, I didn't see them or their issues, but part of me thinks that the user has a "problem" with things that aren't really problems to most people or are looking for reasons to have a problem. For example, "light bleed". I still don't know what it is and have never seen a device or picture of a device with this "problem". Maybe I have seen it, but just never thought it was a problem?

One bad device you can chalk up to manufacturing issues. Two and it might be bad luck. Four? It's either extreme bad luck or something else.
 
ylexot said:
One bad device you can chalk up to manufacturing issues. Two and it might be bad luck. Four? It's either extreme bad luck or something else.
Click to expand...

Given a large enough group, some people will be have extreme luck, good or bad. I don't see any reason to doubt Gooser91's story, or blame them for giving up.

On the other hand, that doesn't mean their experience was typical. I ran a dead-pixel test last night and didn't see anything amiss.
 
Gooser91 said:
A month ago I returned my last prime (number 4). All four of my Primes had screen problems, the fourth had backlight bleed so bad half of the screen was white. I emailed Hai immediately and set up a refund. Now I type this from my iPad 3.....

Moral of the story for everyone is to steer clear of asus and their cheap hardware. I have never seen such low quality problem prone hardware. I wish I could I could of kept android, but my iPad actually works....


iPad > Prime
Click to expand...

Good luck with your new device :) Fortunately, I must have been lucky with our Prime but going through 4 tablets is pretty disappointing.
 
Thank you all. I would have prefered to keep the Asus because it allowed me to use an XBOX controller as well as a connecting keyboard, but I refuse to keep a product that is not perfectly crafted. All four units had multiple dead and stuck pixels, as well as terrible screen bleed. 3/4 lost wifi while streaming over bluetooth, which is just purely unacceptable for 500 dollars.

I plan to come back to android once Samsung releases an HD Tab, because I have many purchases in the android ecosystem. but for now, I just need/want a tablet that works for what I pay for.

Also, after seeing the new iPad screen, I will definitely not go back to non-HD tablets.

Thanks for all your help with my questions, and I'm sure I will be back in these android forums soon enough... Or quite possibly in the Win 8 RT forums...

Thanks again


Gooser
 
Sounds like the company you bought it from are playing you for a mug and offloading other peoples returns onto you in the hope you'll go away.

Don't dump Asus. Dump this retailer.
 
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