Help Launcher

[Saera]

Ok i was in a corporate cricket store today and i was doing an insurance claim because of a 3 year old and some water with my phone. Well while i was in there i had Launcher Go Ex on the phone and girl was like "i just wanted to let you know your launcher voids your manufacturers warranty" and i was highly confused because i was always told it was NOT and it was only rooting that voided the warranty.

 

[El Presidente]

I've been in a similar situation myself with my toddler, orange juice and a laptop!

No need to be confused, I'm 99.99% sure she's talking rubbish! I can only imagine she believes you need root to use Launchers? I can't imagine why installing an app that does nothing more than add a GUI to the phone would void the warranty.

 

[ShinySide]

That is completely false. Take it back and demand the manager and if that person says something about it, take it higher up the chain. Changing a home launcher does not void your warranty. It alters the function of the phone in no way. Its just a simple "add on"

 

[Saera]

Thanks ! I just..i've been having problems before the water, i had 2 factory resets because they assumed i had viruses from apps and that was causing my phone to restart all the time at random intervals. so i finally went there and was like '...new phone...now..' but..l...i'm kinda afraid to re use go launcher ex because i just dont want it to restart the restarting.

 

[ShinySide]

What it is, is Cricket and Metro both discontinued the Ascend. So it makes it not as easy as going in the back room and handing you a new one. I know people that went in and the store told them they would have to get the M835, I know people that went in adn were told they'd have to upgrade and pay the difference and I know people that went in and they actually ordered them a new Ascend. Chaning the home launcher voids nothing.