just wanted to give an update to an earlier post i made in this thread. i had been having reboot issues and inquired a few times about it. it was suggested to me to format my sd card and if needed to get a new one and/or a new sim card. thanks for the help from those who answered. formatting the card was as far as i got and it seems to have solved my problem. the phone has only done it once or twice since and its been about a week. just thought this could help someone else who may have missed this info like i did. you guys are always patient with the people who are sincerely trying to learn and its appreciated.