Root Locked OOW in HBoot

[ndh777]

My cousin's Evo was rooted but then we unrooted it tonight. She has a problem with the charging cable and needs to have the phone replaced so we needed to unroot to take back to Sprint.

At the top of the HBoot screen, it says "Locked OOW". What exactly does this mean and will it negatively impact when we send the phone back?

From a quick Bing search, this is shown as a watermark that the phone is out of warranty with HTC but people say that this shouldn't affect the warranty with Sprint's insurance Asurion. Is this true? Some even said that their replacement Evos came with this watermark even though the phone was "brand new" to them. Is this also true?

I understand that there is a method that can take away the watermark along the lines having to with Captain's Method or something. Her USB port does not work and the phone is unrooted back to S-ON. Can we still do Captain's to remove the watermark? I unrooted it by using my battery and my SD card to access the phone since we couldn't through USB.

 

[ocnbrze]

My cousin's Evo was rooted but then we unrooted it tonight. She has a problem with the charging cable and needs to have the phone replaced so we needed to unroot to take back to Sprint.

At the top of the HBoot screen, it says "Locked OOW". What exactly does this mean and will it negatively impact when we send the phone back?

From a quick Bing search, this is shown as a watermark that the phone is out of warranty with HTC but people say that this shouldn't affect the warranty with Sprint's insurance Asurion. Is this true? Some even said that their replacement Evos came with this watermark even though the phone was "brand new" to them. Is this also true?

I understand that there is a method that can take away the watermark along the lines having to with Captain's Method or something. Her USB port does not work and the phone is unrooted back to S-ON. Can we still do Captain's to remove the watermark? I unrooted it by using my battery and my SD card to access the phone since we couldn't through USB.

this water mark is gonna be the standard fro all HTC devices going forward. however, HTC has been kind of enough to allow the bootloader to be unlocked, but as you are finding out it will be watermaked.

did you accept the ota? the new hboot 2.18 will have the bootloader marked.

and yes the captain's guide will work but you will need a usb cord for it. you wll even need it for the HTCdev methid as well. not much you can do to get around that, unfortunately.

 

[CapThrowback]

My cousin's Evo was rooted but then we unrooted it tonight. She has a problem with the charging cable and needs to have the phone replaced so we needed to unroot to take back to Sprint.

At the top of the HBoot screen, it says "Locked OOW". What exactly does this mean and will it negatively impact when we send the phone back?

From a quick Bing search, this is shown as a watermark that the phone is out of warranty with HTC but people say that this shouldn't affect the warranty with Sprint's insurance Asurion. Is this true? Some even said that their replacement Evos came with this watermark even though the phone was "brand new" to them. Is this also true?

I understand that there is a method that can take away the watermark along the lines having to with Captain's Method or something. Her USB port does not work and the phone is unrooted back to S-ON. Can we still do Captain's to remove the watermark? I unrooted it by using my battery and my SD card to access the phone since we couldn't through USB.

As long as your NAND is locked (S-ON), you should be fine to return it. It seems that only new phones don't have the "OOW", and since all EVOs are refurbs these days, maybe that's why it says that. Or, it could just mean that HTC considers all EVOs to be out of warranty. Either way, you should be fine.

In fact, if you have Asurion, then you probably don't even need to bother putting it back to stock. Also, if you go online and file a claim with them it's possible you'd get an EVO 3D to replace it.

 

[ndh777]

As long as your NAND is locked (S-ON), you should be fine to return it. It seems that only new phones don't have the "OOW", and since all EVOs are refurbs these days, maybe that's why it says that. Or, it could just mean that HTC considers all EVOs to be out of warranty. Either way, you should be fine.

In fact, if you have Asurion, then you probably don't even need to bother putting it back to stock. Also, if you go online and file a claim with them it's possible you'd get an EVO 3D to replace it.

Sounds good to me so far. Thanks, Cap. Yeah, it's back to S-ON and whatnot.

That'd be pretty sweet if we got the 3D. In that case, I hope my phone goes out soon too

this water mark is gonna be the standard fro all HTC devices going forward. however, HTC has been kind of enough to allow the bootloader to be unlocked, but as you are finding out it will be watermaked.

did you accept the ota? the new hboot 2.18 will have the bootloader marked.

and yes the captain's guide will work but you will need a usb cord for it. you wll even need it for the HTCdev methid as well. not much you can do to get around that, unfortunately.

Apparently she did update it to 2.18. I had a problem last night trying to get 2.15.00.11.19 to download from the Mediafire links provided from here and XDA Forums so I had to skip that step and keep 2.18. The phone has S-ON and went back to the stock ROM so the unroot was a success.

This is not great news but at the same time, I guess we get what we can get and learn from our mistakes.

I guess I'm screwed on the Captain's Guide then lol

Thanks for the answers guys. Much appreciated and I feel better now so she can get a replacement. I'll update this thread on what happens when we get it checked out.

 

[Ember]

Locked (OOW)
It simply means it's HTC locked and has not yet been unlocked by the user. Feel free to send back.

 

[ndh777]

Locked (OOW)
It simply means it's HTC locked and has not yet been unlocked by the user. Feel free to send back.

Thank you. I had heard that the "OOW" meant "Out of Warranty" but was really more so for the HTC warranty than the third party one given by Sprint.