Locked out after phone call

[Harvey Segal]

If someone forgets to end a call after phoning me I find my phone is locked i.e the screen remains black and hitting the power button does not seem to awaken it.



My phone
--------
Honor 10 lite
Android 10

 

[Dannydet]

It's a 5 year old device, so I'm thinking this is a hardware issue.
And the cost to fix it is more than it's worth.
I'd get a new phone and move on...

 

[olbriar]

It could be a firmware glitch that a soft reset would likely fix. The sad fact is, phones are not designed to last forever and the problem could be age related.

 

[Harvey Segal]

It could be a firmware glitch that a soft reset would likely fix. The sad fact is, phones are not designed to last forever and the problem could be age related.

A soft reset worked. Thanks!