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Looking at attachments in email

T

troybal

Newbie
Ok so I got my google mail working and my Exchange account for my email.
When I first looked at my exchange account I was happy to see that I could open a PPT document. I thought great news! However last night ( 3 days later) I could not open a document for the life of me, it keeps stating "fetching from server". My email stays on the server so its not like that original email was deleted. My gmail account opens up the attachment just fine (did a test) so does anyone know why I cannot open an attachment in my Exchange email (corporate app)?
Thanks
TR.
 
troybal said:
Ok so I got my google mail working and my Exchange account for my email.
When I first looked at my exchange account I was happy to see that I could open a PPT document. I thought great news! However last night ( 3 days later) I could not open a document for the life of me, it keeps stating "fetching from server". My email stays on the server so its not like that original email was deleted. My gmail account opens up the attachment just fine (did a test) so does anyone know why I cannot open an attachment in my Exchange email (corporate app)?
Thanks
TR.
Click to expand...


Had the same problem but figured out that we need to turn off SSL in account settings. Gl.
 
I have to have both ssl options checked or my email doesn't work. I can't open attachments either. Any idea how I could solve my problem?
 
Is there any way to get the attachments without unchecking the SSL? I have to check it in order to set up my email account. Is there something I need to change in my outlook email setup?
 
agphoto12 said:
Is there any way to get the attachments without unchecking the SSL? I have to check it in order to set up my email account. Is there something I need to change in my outlook email setup?
Click to expand...

I am having the same issue. I need SSL to connect to server. Exchange support on the Droid has some serious issues. I am DLing Touchdown to see if that will fix things.
 
I downloaded the trial of Touchdown and it has everything I need. I am going to stay with that. It is really nice and offers everything the standard Droid exchange support doesn't (signatures, attachments, pin, remote wipe).
 
knickerbocker said:
I downloaded the trial of Touchdown and it has everything I need. I am going to stay with that. It is really nice and offers everything the standard Droid exchange support doesn't (signatures, attachments, pin, remote wipe).
Click to expand...


Thanks for the tip. Too bad we can't just fix the software already on our phones.:(
 
agphoto12 said:
Thanks for the tip. Too bad we can't just fix the software already on our phones.:(
Click to expand...

True. But this is common among new devices. iPhone did not even support exchange and the Pre had the same issues as the Droid is exchange support.

I thought Motorola and Google would have learned.
 
One point of clarification at least in my case. I was having the same problem. I went into Account Settings and then Incoming Settings in my Exchange account. Both boxes at the bottom were checked, 'Use SSL' and 'Accept all SSL certificates'.

I unchecked the second one and left the first one checked and now all attachments comes through fine.
 
I tried unchecking the second SSL choice, my setup will not validate the account after it is unchecked. Same for unchecking both selections.
 
ggans said:
I tried unchecking the second SSL choice, my setup will not validate the account after it is unchecked. Same for unchecking both selections.
Click to expand...

Do you have an SSL Certificate for your domain? That was my problem. As soon as we installed it and unchecked 'Accept all SSL certificates' I was able to view attachments.

peter
 
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