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Help Lost text and web, after phone disconnection

is_mah_yell

Member
Ok so here is what happened, I got my phone disconnected.. I go and get it reconnected the next day. And I lose texting (Radio Interface Shortage) and web, phone calls work.

I have tried reflashing the Midnight rom, stock rom ruu(on stock now)... I have tried ##CLEAR# thing too.

I don't know if it matters but before this happened I had done the 3G hack, and well the 4G hack that comes with Midnight now..


I took it in to two diff Virgin Mobile stores and nothing, they talked with their reps and did the whole CLEAR thing and nothing..

Any suggestions before I try and return it?

Maybe the whole turn your Evo into sprint phone might work, but I want to leave it as a last resort.. As I never did s-off..


Any and all suggestions are welcomed, thanks!
 
I lost web (although 3g symbol shows up) and have lost texting a few times for different reasons, no error message. All I did was call customer service from my house phone, spoke to a live adviser and they told me to turn the phone off while they did something on their end it wasn't the ##clear#. They told me to turn it back on and it worked.

You might try to update the prl in settings or profile also. I would just call.

You
 
I just got off the phone with Sprints tech support team for another reason and was advised that Virgin is having nationwide issues again and should be cleared up later today.
 
I lost web (although 3g symbol shows up) and have lost texting a few times for different reasons, no error message. All I did was call customer service from my house phone, spoke to a live adviser and they told me to turn the phone off while they did something on their end it wasn't the ##clear#. They told me to turn it back on and it worked.

You might try to update the prl in settings or profile also. I would just call.

You

Same here I still have the 3g and 4g symbol.. I have called and have them kinda do what you said, ill try again today..

I have tried numerous times to update the prl and settings..

I just got off the phone with Sprints tech support team for another reason and was advised that Virgin is having nationwide issues again and should be cleared up later today.

Hopefully it could be that..
 
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