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Help LTE Service Outage in the Boston Metro Area??

skwalk47

skwalk47

Newbie
Yesterday afternoon I experienced an all to frequent loss of data connectivity on my bionic. This time, however, I was unable to restore my data connection (3G or 4G). I spent a half hour in a parking lot trying everything I could think of with no luck. I had an appointment to go to and pulled the battery before, when I turned my phone back on, still no data. Later that evening/night, still no data.

This morning I was getting shaky 3G connectivity but still no 4G?

I brought my phone into the Verizon store at the Burlington Mall and when I told them my problem they responded with "Someone else had that problem with another 4G phone (a Razr), there is nothing we can do, Verizon is working on it." Unsatisfied, I left the store and called Verizon tech support. They were unaware of any LTE "issues" in the Boston metro area.

I tend to think the store just didnt want to make an effort to see if I had a hardware issue but has anyone else had no 4G data over the past 24 hours ish?
 
I had a similar problem yesterday but in Portsmouth, NH. I had no data at all for over an hour, probably two. I've been here often lately and 4g coverage its spotty at best up here... But I didn't even have 3g and it was for an extended time too. I almost called verizon to get a new phone because I use this for work and it's important to have data. Today seems a bit better so far...
 
I agree, still not 4G though. Today is 90 days from when I bought it at Costco... Im tired of these data drops and other issues, might just bail out.
 
Have had maybe two or three 3G/no data drops in the last month since I got the phone (easily fixed through toggling airplane mode), but noticed very similar problems to what you're reporting yesterday afternoon through this morning. Had to reboot a couple of times to just even get 3G. Usually get great 4G signals at work and at home, but just tried it at work now and no go. People over on the Motorola forums have been reporting similar problems starting yesterday afternoon. Think a guy in Baltimore even said he went into a Verizon Wireless store last night and they told him there was a problem with the 4G network (but who knows if that was the case).
 
same issue down here in the Hartford CT area. No 3 or 4 g at all. CAlled verizon suport. had me do a bunch of stuff including a reset. They had no idea they were down. Wasnt till I went to the store where I bought my phone to get it replaced that I found out whjat was going on. The 2 guys in the store and 3 other customers were all experiencing the same problem...seems to be okay today so far
 
i had this issue when I started tethering this morning. It seems fine since about 10 am though.
 
Looks like we may be having an outage here in Littleton, CO both my Wife and I have no 3/4G at all and 2-3 white bars.
 
skwalk47 said:
Yesterday afternoon I experienced an all to frequent loss of data connectivity on my bionic. This time, however, I was unable to restore my data connection (3G or 4G). I spent a half hour in a parking lot trying everything I could think of with no luck. I had an appointment to go to and pulled the battery before, when I turned my phone back on, still no data. Later that evening/night, still no data.

This morning I was getting shaky 3G connectivity but still no 4G?

I brought my phone into the Verizon store at the Burlington Mall and when I told them my problem they responded with "Someone else had that problem with another 4G phone (a Razr), there is nothing we can do, Verizon is working on it." Unsatisfied, I left the store and called Verizon tech support. They were unaware of any LTE "issues" in the Boston metro area.
Click to expand...

I saw something on Twitter about this last night, so I don't think that you were alone:

https://twitter.com/androidcentral/status/144243577294303232

@androidcentral Hey A/C is has there been a Verizon outage? Seems a lot of users have lost service all together. I'm in Boston
Click to expand...
 
I am starting to have problems. I just recently had my 2nd BSOD. Did battery pull as my phone was unresponsive. Was on facebook. Lost connection. It came back. Had my phone in my pocket while I was driving a forklift around. No 3G. I rebooted and still no 3G. Im gonna try some other stuff but maybe there's a network issue i dunno...

Ok...just tried going from CDMA Only to CDMA/LTE and then back. I have 3G but it's white and still no data.
 
No Data yesterday afternoon in ND either. Stopped into a Verizon store, and they called tech support. All 4G phones in the area had no data connectivity. Not even 3G would work. The outage only affected 4G phones. I called Verizon late yesterday afternoon and the intro recording said the same thing. Home in Minneapolis this AM, back to 4G.
 
3G-only area ... service gone again at 10:00am ... SouthWest NH.

Based on the times ... it seems to "tidy" to be anything other than a planned outage.

... Thom
 
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