Help Mail deletes stuff from inbox

[simon1]

Since updating to 2.2, I lose anything left in my Inbox after about 2 days. I used to have this problem and remember making a change in settings to sort it out but I can't find anyway of doing this in 2.2. (This is NOT googlemail)

 

[riki1kenobi]

I have exactly the same problem.....It is so frustrating as I have to go into the web server to get the emails I need to keep

On 2.1 you could change a setting on the mail settings but on Froyo it seems to just delete them regardless. Has anyone found a workaround for this or can anyone recommend a better mail client?

 

[Zaichik]

The setting's still there in 2.2. It's in Settings > Send and Recive. Also, if you're using POP3 to receive your email, try switching to IMAP.

 

[riki1kenobi]

Yeah it is still there but it doesnt work......Also the setting is IMAP already, so dunno what to try next.......

 

[simon1]

I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.

I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.

 

[riki1kenobi]

Wow, new feature eh? What a crock! They dont want mail clogging up the already meagre mb space available so they set it to delete......I dont mind it deleting all the crapware I get through the mailbox, but they should have a setting that allows you to save the important mail!

 

[MH75]

Anyone know how to fix this yet?

All my emails keep getting deleted!