Help mail problem

[maculets]

hello !

after updating my samsung galaxy note to "Android Version 4.0.3" this week, my mail ( work mail IMAP - gmail and yahoo are ok ) stopped working properly.

When i wanna see an attachment, the phone doesn't open it ( it behaves like the screen capture attached to this post - and it remains like that unlimited time ) .

thank you !

 

[Rush]

Welcome to AF. Just to let you know that I've moved your thread to its area of support for some faster responses.

 

[ifb-online]

If you touch the icon on the right the attachment is downloaded but not immediately opened. If you touch the icon on the left the attachment is downloaded and opened.

Ian

 

[maculets]

hello again,

that's not a solution.
before the update it worked properly, now if i press those buttons it remains like the screen shot and the attachment never downloads....

thank you !