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Help manage IMAP connections?

S

stang3O2

Lurker
My email account just recently quit working on my phone, i talked to a guy from aol who said-

"I've just heard back that this is likely due to a change in how many IMAP connections are allowed simultaneously. If you are syncing multiple folders (besides just the Inbox) and from multiple devices (phone, computer, etc) you will likely reach this error message. Can you try setting your phone to not sync as many folders?"

Can someone help me understand what this means? I went into accounts and sync on my phone and i am only synced to google,qik, and weather. i unchecked the sync with qik and weather but it hasn't helped. I don't have my email on my computer synced to outlook, i just go to the aol website to get it. Is there someplace on my phone that will tell me what else is IMAP other than my email?
 
stang3O2 said:
My email account just recently quit working on my phone, i talked to a guy from aol who said-

"I've just heard back that this is likely due to a change in how many IMAP connections are allowed simultaneously. If you are syncing multiple folders (besides just the Inbox) and from multiple devices (phone, computer, etc) you will likely reach this error message. Can you try setting your phone to not sync as many folders?"

Can someone help me understand what this means? I went into accounts and sync on my phone and i am only synced to google,qik, and weather. i unchecked the sync with qik and weather but it hasn't helped. I don't have my email on my computer synced to outlook, i just go to the aol website to get it. Is there someplace on my phone that will tell me what else is IMAP other than my email?
Click to expand...

IMAP is an email only protocol so nothing else would affect it. So the question is are you using the Evo Mail client to get your email VIA IMAP?
 
I can't find anywhere that i can tell it which folders to sync. I've deleted it and re-entered it several times and even tried adding the account to a different phone at the sprint store and it still will not work. It will let me send emails though, it just will not receive any
 
stang3O2 said:
I can't find anywhere that i can tell it which folders to sync. I've deleted it and re-entered it several times and even tried adding the account to a different phone at the sprint store and it still will not work. It will let me send emails though, it just will not receive any
Click to expand...

Ok so likely it is an AOL problem. Can you set your email up via POP3? Do you have any other devices connecting to your email via IMAP? Perhaps AOL can reset the connections? I found these links:

IMAP Information Page - About AOL
What Are the AOL Mail POP3 Settings? - About Email
What Are the AOL Mail SMTP Settings? - About Email
 
Thanks for the links when i setup the email i set it up imap/pop3 which i guess is considered the same way since it is lumped together in the options. I will ask about resetting the connections
thanks
 
stang3O2 said:
Thanks for the links when i setup the email i set it up imap/pop3 which i guess is considered the same way since it is lumped together in the options. I will ask about resetting the connections
thanks
Click to expand...

No POP and IMAP are not the same. As you can see from the links the POP server is different from the IMAP server I.e. Pop.aol.com vs imap.aol.com as well as the ports are different. IMAP is a connection to your online mailbox and keeps the message on the server where as POP downloads a copy of the email to each device directly (over simplification).

POP vs IMAP: The difference? Anyone? | Mobility & Email Blog

I would add your email account via POP for now so you can receive ( make sure to go into advanced settings and uncheck Delete Mail Off Server).
 
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