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Help Message Alert Won't Stop

J

Jimbritt

Lurker
My Captivate has been nothing but a pain. The GPS comes and goes and the response time is horrible with the touch screen (give me old-fashioned BUTTONS any day!) Now the 'message' alert continues to go off and I can't stop it; I finally had to mute it. I have rebooted and even removed the battery and it won't stop.

What is up with this stupid phone?
 
  1. The GPS still won't work; it shows the satellites as being 'seen' but not as being used!
  2. The geo-tracking feature on the camera is grayed out and won't respond to the touches.
  3. The touchscreen is horrible; I want a phone with a real keyboard!!
  4. It locks ups; I have to remove the battery at least once a day to unlock it.
  5. The external buttons are far too easy to accidentally bump.
  6. The camera needs a real shutter button; the on-screen shutter is a pain to use.
 
Hey jim gonna move your thread to the support section, see what else people have to say about your issues
 
This Captivate keeps turning itself off and on!

Two weeks ago it ran up over 5 GB of usage and cost me $30 in overage fees; and it did in 3 days while I was asleep!!!

I finally got mad and reset it to factory (loosing several apps I had paid for plus my address book's details and calendar). NOW it won't log into my WiFi network at home!

I WANT MY SONY ERICSSON BACK! THIS CAPTIVATE IS JUNK AND AT&T IS RIPPING ME OFF IN OVERAGE CHARGES!!!!!
 
Sounds like you had a rogue app. Batteryleft widget has a data, partial wake usage meter, among other things. Would be very helpful. Also you won't lose any of your paid apps, they are tied into your gmail
 
Exchange the phone?

I've not had any of the problems you are describing. No lag, even my GPS works fairly well, and I prefer a touch screen keyboard w/Swype; you DID know the Captivate has a touch screen keyboard when you bought it, right?
 
I think OP should have returned the phone within his 30-day trial. Sounds like he's beyond it now and is full of regrets. Not much we can really do.

OP: One option is to go and get a go-phone as a replacement. Tell the sales rep that your phone was stolen (if you don't have insurance)...if you have insurance, tell him you broke the screen and don't want to pay to have it fixed...and you want to use the go phone as a replacement until you're eligible for an upgrade.

I saw a really nice go-phone for about $80 with a physical keyboard. Looked almost like a BB in design. BUT -- this is the kicker...if you got your Captivate through a 3rd party (not AT&T), then you'll need to keep your data plan on the phone until 6 months have passed from date of upgrade. Otherwise you could be dinged for $250+ fee.

If you got your upgrade through AT&T, you should be able to just drop the data plan or reduce it to whatever is needed for the go-phone.

The store rep should be able to help you with that...

Good luck.
 
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