Help Message not downloaded

[jusdebbie]

I get this error and i have learned that it means someone sent me a picture but it wasnt downloaded. So i have to go thru all my texts to find the gray box that then gives me an option to download it. (There is no error symbol by the string of texts tho). After i hit download it then shows up. Is this just typical now or is it a setting that just causes me to make the download happen? Btw, im using the regular phone texting setup. Thanks.

 

[DaWeav]

I don't know about other carriers, but on my Sprint HTC Hero if I'm connected to WiFi when an MMS (picture mail) is received, then the phone doesn't download the picture. I have to turn off WiFi and then download it.