So my dumbass deleted the bcrm(bluetooth) apk on accident and it ended up bricking my phone(so dont do that! lol). I was feeling lazy so instead of trying to fix it I decided to try my luck/mad skills at trying to get a replacement. To my surprise they said they would exchange it for a new one. However my luck seemed to be off because they were out of them. Metro employees are some of the worst you can come by so it was a bit of a hassle to trust what they were actually telling me. They told me that they dont know when they will get more and being the crappy customer service that they have they didnt tell me when I could pick up a new one.
So then I asked if there were any other stores that had them and the idiots tell me that they dont know where the closest store is. They didn't even bother to tell me where I could check to see if another store had them. They only told me that I had to wait with a broken phone while they wait for new ones to come in(God knows when). They also said that they might not even get any more in period. So I told them that I couldn't just sit by and wait for them to tell me when I could pick them up so they said that they are telling customers that the only replacements now are the samsung 299$ phone which is a HUGE POS. I agreed to take it as a "temporary phone" but they still left me in the dark. So now I have to call around and see if anyone has a phone but my chances look slim to none.
Can anyone confirm that this is true? Apparently they have been getting alot of people returning their esteems to the point that they don't have any more...
So then I asked if there were any other stores that had them and the idiots tell me that they dont know where the closest store is. They didn't even bother to tell me where I could check to see if another store had them. They only told me that I had to wait with a broken phone while they wait for new ones to come in(God knows when). They also said that they might not even get any more in period. So I told them that I couldn't just sit by and wait for them to tell me when I could pick them up so they said that they are telling customers that the only replacements now are the samsung 299$ phone which is a HUGE POS. I agreed to take it as a "temporary phone" but they still left me in the dark. So now I have to call around and see if anyone has a phone but my chances look slim to none.
Can anyone confirm that this is true? Apparently they have been getting alot of people returning their esteems to the point that they don't have any more...