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Help Mobile data not working

Latvia

Lurker
Hi guys!

I have a problem - mobile data is not working, factory reset is not helping.

The weird thing is that Waze works perfectly fine (it's getting traffic info online) and I can browse Google store - but I can't browse regular web pages (won't load at all) and I can't download any applications (shows error 194 IIRC), also YouTube doesn't work etc.

Guys from my carrier couldn't help and told it's a software problem and I should send my phone to warranty service. As I mentioned already, factory reset is not helping.

For now it's all stock. I'm thinking about rooting the phone and installing CY - do you reckon it might help with this issue, or is the warranty service the only way?

The phone is Ace 2 and it runs Jelly Bean.

Thanks.
 
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