Help MTP USB Device

[beejay1963m]

Please help I am trying to use Windows 7 with Samsung KIes and I just cannot connect my Note 2 to the PC. Any ideas please?

 

[NeoGrandizer]

Kies is flaky, but needed to download the drivers to work with USB. Though you can find other sources that have it, but run the risk of viruses if not from a trusted source.

Try to completely power off the computer, wait 30 seconds and power it back on. See if that helps. If not, next step would be to uninstall Kies, do a reboot, reinstall Kies and do another reboot. Hopefully that might help.