A
Android Question
Guest
On a few occasions when I answer my Note 4 music begins to play and gradually gets louder, drowning out the caller. They are able to here me but I can only hear the music. What is going on
-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
funkylogik
share the love peeps ;)
Wow. Is it any music you have stored on your phone/what kind of music?
MIKKIB1020
Lurker
No it's like "elevator" music if you will. They are unable to hear the music. I actually have to hang up on the person and call them back.
funkylogik
share the love peeps ;)
Strange indeed. Have you asked your carrier?
(and can you copy and upload the music for me? I just luuuurve elevator music lol)
(and can you copy and upload the music for me? I just luuuurve elevator music lol)
MIKKIB1020
Lurker
No I have not. I've only had this phone for a wk. And it happened a couple times the other day and again today. So I thought I would start here. If I knew where it was coming from then maybe I could do that. Seeing that it is "ghost" elevator music, you're out of luck.....
A couple of things come to mind. First is when you answer the call and you put the phone to your ear, is the screen going to sleep? You might be accidentally touching something that mutes the caller with music, if the screen is still active when your cheek touches it. Normally that' not a problem, but the bigger phones have an issue with proximity sensors depending on which hand you use and how you hold the phone to your ear.
Is it only on incoming calls? IT could be that you somehow have enabled a call-waiting feature, The increasing music sound is something Samsung phones do with ringtones.
Is it only on incoming calls? IT could be that you somehow have enabled a call-waiting feature, The increasing music sound is something Samsung phones do with ringtones.
MIKKIB1020
Lurker
Yes the phone does go into sleep mode when I put it to my ear. When I answer I can hear the caller and the music both but the music gradually gets louder to where I can no longer hear the caller but the caller can hear everything I'm saying and they are unable to hear the music at all and yes it only happens on incoming phone calls.
I take it that this happens on random incoming calls and not anyone in particular. It's hard to diagnose this sort of thing when it's not repeatable. When it happens again, would it be possible instead of hanging up, open up the task list (press and hold the home button) and see if there's some odd media app running?
MIKKIB1020
Lurker
Yes that is correct. Okay I will try that next time. Thank you for help.
funkylogik
share the love peeps ;)
Cool thanks Lunatic for a sensible answer mate (i couldnt think of one and my love of elevator music took hold) 