Help My android won't turn on properly...! Help!

[LadleMonster]

Every time I turn on my phone, it goes through the regular start-up screen but after I unlock it it says something along the lines of 'the process com.motorola.service as stopped unexpectedly. Please try again.' and then it forces me to force close a million apps, restarts, and repeats the entire process.

I haven't recently installed any updates.

This happened yesterday, and I simply removed and reinserted the battery but that isn't working this time.

I have a motorola atrix 4G.

Please help?

I don't have a home phone, so my cell is the only way anyone can get in touch with me.

 

[Skull Nokker]

Try these one at a time in the order shown:
Power down phone. Remove battery; wait 1 minute then re-install battery and power on phone.

Perform a Factory Data Reset. From the manual:
To perform an External Manual Reset of your handset to restore to factory settings, read instructions below and then perform.

1. Power off the phone, press and hold volume down button, press power button.

2. Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key

3. Wait for the "triangle ! / Android" screen then go on to step 4

4. Tap on bottom right corner of the screen (may take a few times). a menu will come up

5. Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK

6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
7. Phone will reboot to initial setup MOTOBLUR screen.

Tip: Once you've reset your device, you can use your existing account to sync your contacts back to the phone.

If none of these work you might pursue getting a replacement.

 

[LadleMonster]

Thanks for the advice... unfortunately removing the battery didn't work. Is there any way I could potentially save my pics and data before resetting?

I've tried connecting it to my computer, but it doesn't really show the phone (although the computer makes the noise that acknowledges a device has been plugged in).

 

[LadleMonster]

Try these one at a time in the order shown:
Power down phone. Remove battery; wait 1 minute then re-install battery and power on phone.

Perform a Factory Data Reset. From the manual:

4. Tap on bottom right corner of the screen (may take a few times). a menu will come up


If none of these work you might pursue getting a replacement.

No matter how many times I do this, no menu appears when I tap the bottom right corner of the screen...

 

[Skull Nokker]

I would contact Motorola customer service at this point.

 

[LadleMonster]

So I contacted cx service, he helped me wipe my phone and it is working again (thank god!). But the process com.motorola.service.main error still pops up every once in a while. =/