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My Concern

J

JStCyr

Newbie
I bought my Galaxy Nexus yesterday, today I took it in to Best Buy and asked them to apply an Invisible Shield. The guy literally doused the phone with the liquid solution and I was told I could operate it lightly but to wait a night before operating it heavily.

Two hours after he applied the Shield I powered up the phone and the blacks were green, the display flashed various brightness and colour levels and I thought he'd destroyed the phone.

It seems the display is slowly stabilizing and blacks are gradually remaining black so I assume the solution is evaporating.

Do I return the phone out of concern he's harmed a component or is this a normal process?
 
Yep, return it. If they convince you to wait it out you will end up (potentialy) with a 3 month old $600 device that is wrecked that they wont touch because its too old.

Take it back, and if they give you a hassle just talk to a manager about your concern. It is after all your phone and you need to be comfortable with it.
 
I would probably take it back. Ideally, you really don't want to even put a battery in it for 12 hours or so to make sure all of the solution is evaporated.

It's utterly stupid of them to differentiate between "heavy" and "light" usage - electricity is flowing through the phone, it doesn't matter if you're using it a lot or a little. The point is that the liquid application can allow liquid to seep into places where it should evaporate before it is exposed to electricity.
 
Thanks for the feedback. He defined "heavy useage" as playing Angry Birds.

I'm going to take it back this afternoon!
 
That's just not even logical.

Think about it this way: if you spill water on something, why does it get damaged? Because the water acts as a conductor between things it shouldn't conduct between. Right?

So why does it matter if it's a little sustained voltage, or a lot of sustained voltage? I.E. why would it matter if your phone was just on and idle, or on and playing Angry Birds? It doesn't, because the voltage is still there and the liquid is still there, and there is still a chance to short connections together that shouldn't be shorted.

If the same guy is working there, tell him to not make suggestions out if ignorance :rolleyes:
 
sean76 said:
Get a new one...And apply a dry screen! No water, no headaches...
Click to expand...

Or apply a wet application screen protector, but don't let the clown at Best Buy do it (and definitely don't put the battery back in and turn the phone on for several hours). I've always been skeptical of wet application myself, but after a flawless XO Skins install, if done with care and according to instructions, it works great.
 
Yep, wet applications are fine, just do 'em right. Best way is remove the battery, install the screen and go to bed. When you wake up in the morning, it'll be dry.
 
Thanks for the answers everyone.

I replaced the Galaxy Nexus today with a dry new one, quite relieved, and I learned some things in the process! Next time I'll do my homework before letting one of those guys give me bad instructions...


He actually trapped a piece of fluff under the Invisible Shield on the phone so it was a horrible process for multiple reasons.
 
Another reason why i went with a dry sp like boxwave. It just seems weird to me putting liquid on my screen. Though there are many on these forums who swear by wet sp's like xo and had no problems and love it.
 
wet application is kind of an industry accepted process to get the film laying as flat as possible without bubbles or streaks. Try dry tinting a car window or a bay window in a house and you'll understand pretty quickly why wet application can be superior
 
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