Hi every one,
I have a HTC mytouch 3g phone with android operating system installed on it. Last week it suddenly stopped working and when i restarted it i recognized that when it comes to the android screen it stays there and wont load my home screen. I took out the battery and put it back and turned it on by holding the home key and then pressing power on/off key to reset it to factory settings but i couldnt do that because i cant select any of the options either by pressing the trackball or the send key though i can scroll to them. I powered on the phone by pressing the volume down key and Power on/ off key and reset my phone by going to fast boot but it didnt work too.
After I hold down power and volume down to get to HBOOT and Fastboot screen, I press the back button and it says:
"SD Checking...
Loading .zip
No Image!
etc.
etc.
etc."
Also, Fastboot does not do anything to fix this.
Here is the info from the HBOOT screen:
Sapphire PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-2.22.28.25
Oct 21 2009, 22:33:27
Looking forward to ur replies and comments
Thanks
Note: i havent rooted my phone.
I have a HTC mytouch 3g phone with android operating system installed on it. Last week it suddenly stopped working and when i restarted it i recognized that when it comes to the android screen it stays there and wont load my home screen. I took out the battery and put it back and turned it on by holding the home key and then pressing power on/off key to reset it to factory settings but i couldnt do that because i cant select any of the options either by pressing the trackball or the send key though i can scroll to them. I powered on the phone by pressing the volume down key and Power on/ off key and reset my phone by going to fast boot but it didnt work too.
After I hold down power and volume down to get to HBOOT and Fastboot screen, I press the back button and it says:
"SD Checking...
Loading .zip
No Image!
etc.
etc.
etc."
Also, Fastboot does not do anything to fix this.
Here is the info from the HBOOT screen:
Sapphire PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-2.22.28.25
Oct 21 2009, 22:33:27
Looking forward to ur replies and comments
Thanks
Note: i havent rooted my phone.