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My Incredible screen shattered from falling 2 ft on the back!

R

Rulevoid

Member
So i think i might have the first shattered Incredible screen. I dropped it from two feet onto the metal camera protruding part. It hit with very little force. You can barely even see the mark from falling. So i pick it up and notice the entire screen is shattered when the screen was face up, the screen didn't even hit the ground!

I can't believe how thin the Incredible's screen is, it literally crumbled jut from the force of a light fall.... I'm unimpressed in the build quality of the glass. I want to contact HTC about this and see if they can help me out, it seems like a manufacturing defect, maybe a weak screen?

I need to find the biggest case that i can find for my replacement, one that could absorb a fall if it falls on the back part. I am thinking maybe a pillow as a case? That might help.

Now im out ANOTHER 100 bucks to make an insurance claim on this. I highly recommend people keeping the insurance, the screen blows up even if it is not directly the part that hits if it is dropped.

Pics. (You can see the mark on the close-up picture of the camera, its in the silver colored area on the left of the lens. Thats the impact point.)
 

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Ouch. I have dropped mine as well at about the same height, though with a silicone case and it was fine. Sad to see.
 
I'm in the same boat as you! The first DI i got didn't work so i just got a replacement on Friday. I've had it 2 days and after dropping it 3 feet out of my pocket inow have a DI with a shattered screen. I just made a claim today and my 3rd DI should be here Tuesday. FML!
 
Wow, all the stories from within this thread scares me!!! I am double crossing my fingers I never have an issue. Seemed like the ole BB Curve was somewhat bomb proof from my habits...
 
I think a case is a must for this phone. Unfortunately I will not be buying any until I KNOW the cases out will fit the extended battery.
 
Needz_Android said:
isn't there a video of the incredible being tested for durability some where around here (Not the scratch test vid)
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Thats news to me if there is. I wouldn't mind a vid of someone throwing their Incredible around from certain heights though.:D
 
Does anyone have a good recommendation for me for a case? I obviously wanted a thin case, but i guess i might be needing something a bit beefier now.
 
Don't blame build quality, you probably could have dropped it 99 more times and it wouldn't have shattered.. is every electronic device supposed to be bulletproof? If you want an indestructible phone, try spending $2000 instead of $200 and carry around a 5lb weight instead of 1/2lb. Some people are ridiculous!
 
BBock727 said:
Don't blame build quality, you probably could have dropped it 99 more times and it wouldn't have shattered.. is every electronic device supposed to be bulletproof? If you want an indestructible phone, try spending $2000 instead of $200 and carry around a 5lb weight instead of 1/2lb. Some people are ridiculous!
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Gotta love the trolls ^^^^ Thanks for the help champ.
 
Like I told you, I have a Body Glove for mine. I don't know how much it will stand up and to be honest, I really don't want to find out. But it seems like it has some level of cushion. Hopefully enough.
 
DangBruhY said:
Like I told you, I have a Body Glove for mine. I don't know how much it will stand up and to be honest, I really don't want to find out. But it seems like it has some level of cushion. Hopefully enough.
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Yea i was looking at that too, i might give it a shot.
 
I had my dead Inc and red Silicone Cover to return tomorrow to the VZW online store. After reading your post, I have now unboxed the items and will be keeping the silicone case. Sorry this happened to you but I'll take that as a lesson learned for me:o
 
Rulevoid said:
Yea i was looking at that too, i might give it a shot.
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I bought a BG for mine too, mainly because without a case, I knew I would have dropped it already 4-5 times. It is beautiful when you look at it without the case, but is a slippery little bugger! :)
 
BBock727 said:
Don't blame build quality, you probably could have dropped it 99 more times and it wouldn't have shattered.. is every electronic device supposed to be bulletproof? If you want an indestructible phone, try spending $2000 instead of $200 and carry around a 5lb weight instead of 1/2lb. Some people are ridiculous!
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How do you figure he could have dropped it 99 more times and it wouldn't have shattered if it did the first time he dropped it? Seems like perfect logic to me :rolleyes:

And I wasn't aware they made bulletproof indestructible phones. Are these through the military? Wonder if Verizon will offer them...
 
Well considering its confirmed to be gorilla glass, there has been plenty of testing. People have dropped the phone out of moving cars and not shattered or scratched the screen, other parts of the phone breaks obviously.

When i first got my voyager, I was talking on the phone in the bathroom, shaving w/ 1 hand and speaker phone in other. I accidentally dropped it in the toilet and destroyed it. I didnt make a post saying that the voyager was poorly made and that they should be water proof! I'm being less of a troll and more being someone who doesn't like a new random thread opened for every little thing. There is 30 threads already about cases, shields etc. There was no need for this one.
 
BBock727 said:
Well considering its confirmed to be gorilla glass, there has been plenty of testing. People have dropped the phone out of moving cars and not shattered or scratched the screen, other parts of the phone breaks obviously.

When i first got my voyager, I was talking on the phone in the bathroom, shaving w/ 1 hand and speaker phone in other. I accidentally dropped it in the toilet and destroyed it. I didnt make a post saying that the voyager was poorly made and that they should be water proof! I'm being less of a troll and more being someone who doesn't like a new random thread opened for every little thing. There is 30 threads already about cases, shields etc. There was no need for this one.
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Just curious...I must have missed this when did we find out it's Gorilla glass?
 
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