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My nightmare has become a reality.

Bought my phone 1/30/10...and I started not getting my texts just yesterday...didn't even know it...powered the phone on/off, nothing. What did help was when I updated my profile and PRL. Give it a shot, seems to be a Sprint thing though.
 
Grinder16 said:
This actually couldnt be farther from the truth. Every one should TURN OFF their phone ( power down ) completely at least once per day. It doesnt have to be for long periods of time. 1 minute will do the trick. this takes it off the network so that it is no longer communicating. When the phone does re register with the network, any dowloads or software pushes will show up and usually install themselves.

This is a best practice and will help to ensure that your phone always has the most up to date software and PRLs..
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PRL doesn't update automatically with a reboot. You may get software pushes but those are few and far between to begin with. There is no reason to power down every day. You may get push software updates every once in a blue moon doing that but any major software push will be announced and talked about all the over the place. If you want to power down your phone every day it won't hurt anything either but it's not a WinMo phone where a power cycle every morning was a necessary routine.
 
romeosidvicious said:
PRL doesn't update automatically with a reboot. You may get software pushes but those are few and far between to begin with. There is no reason to power down every day. You may get push software updates every once in a blue moon doing that but any major software push will be announced and talked about all the over the place. If you want to power down your phone every day it won't hurt anything either but it's not a WinMo phone where a power cycle every morning was a necessary routine.
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Actually it is good for the phone. The phone is constantly talking to the network as well as roaming networks if you move around much. It is a good idea to power down down for once a day for a very short time. There are alot of things going on when it talks to the network and for it to reset on the network is a good thing. Is it a must, no but does it and can it help, yes. Trust me, I have been doing this for 15 years and know what I am talking about. It goes for all carriers and all phones. I am not suggesting this will fix the text or VM issue. It is just a good practice and trying to help all users..
 
EgeBamyasi said:
Interesting. Learned something new.
But would this not be true with all cell phones/carriers? I've had a simple Razr for four years w/ US Cellular and never a dropped call or delayed/unreceived voicemail.
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Yes, it is good for all carriers. I dont mean to imply that it will fix issues. It just helps to have a reset. ONce the phone is off the network, the communication stops. When the phone powers back up, it has to re register. then if there is software out there it will try to push. PRL's usually get sent to the phone and you dont even realize it. The update PRL option on the phone is to force an update. Especially for those phones that have not updated themselves.
 
I still don't really see the need to power down your phone once per day or how it can be a benefit...PRL updates are pushed out whether you reboot your phone or not. My phone is only rebooted when necessary and I never experience issues. Can you provide some research that shows that this is actually beneficial? No offense to you, but just because you've been doing it for 15 years doesn't mean you're correct. Again, don't take offense...just my observation. If you can prove that it helps, then I'm all for it.
 
I've ran into this problem quite a bit. I should probably go in and get a new phone, because I think that's the ultimate problem, but I don't want to reset my phone. PRL's are not automatically updated and they are not pushed to your phone. That's why you have to force them to update. Every time I've had problems receiving text messages, I have to update the PRL and Profile (if they need updates) and soft reset my phone. After that, it works fine. It's a complete pain in the ass, but I've got no other way to solve it than that.

Has anyone returned their phone because of this and had the same problem? Or is it just a few phone out there that are experiencing this?
 
I will post my opinion, and it IS just an opinion... There is absolutely NO NEED to shut-down your smartphone. This is akin to the debate of turning off your PC or keeping it running. It really boils down to a personal preference. There are no advantages or disadvantages to do either scenario!

I too am a WinMo convertee... and when I first got my Hero, I was fanatical about shutting it down all the time when not in use, forever watching the battery, gee, I was even pulling the battery to CLEAR things... lol. I can tell you there was no advantage to doing this. It doesn't clear caches, it doesn't remove temp files, it doesn't free up locked memory... So anyway, it took a while, but I got over my obsession to do this and for the last few weeks I have been running constant, no power downs, no detriment too, phone runs just fine. I'm finding the LESS you tinker with the Android OS outside of some of the noted and badly needed battery saving steps, the better it works. Just like those who say you MUST have an App Killer... ;)

If it ain't broke - don't fix it!

Anyway, sorry to go off topic, just wanted to offer my opinion on the shutting down thing.

Happy Trails!

:)
 
Now, for the text issue... and VVM... being it doesn't seem to be a wide spread problem being encountered across areas and users, I would agree that it might be your phone. I have had a delayed text, once or twice, but that's since October, and it was really just once or twice, so nothing I can say was a problem. This is what the Insurance is for... if the handset isn't working properly, there is no reason to expect you to keep the lemon! All manufacturing process will allow for % of defect, you just might have got one that slipped through QC.

:)
 
Wow, a great and informative discussion with varying opinions.

Interestingly, I went to the Sprint store yesterday to have them look at another issue. The #1 speed dial for voicemail wasn't working correctly - it didn't recognize the number. The Sprint rep said it looked like it was programmed correctly, she called customer support who were clueless and to the credit of the in-store rep, she was making suggestions to tech support!
Long story short, the issue was never resolved. BUT, in trying to fix the problem, she pulled the battery - something I never needed to do before. Since then, the phone has been acting sluggish. I assumed that the cache was cleared and as a result the phone was needing to sort of re-load every app and program as I used them thus causing the sluggishness.

In this case, it seems like the pulling the battery did have an affect. BTW, I do have an app killer but rarely use it - only when absolutely essential.
 
cooolone2 said:
r... if the handset isn't working properly, there is no reason to expect you to keep the lemon! All manufacturing process will allow for % of defect, you just might have got one that slipped through QC.

:)
Click to expand...

That's what I'm thinking has happened. Just a lemon. I'll probably reset and take it back Friday. I'll let you guys know what the Reps say about it. If they say anything.
 
momoceio said:
I still don't really see the need to power down your phone once per day or how it can be a benefit...PRL updates are pushed out whether you reboot your phone or not. My phone is only rebooted when necessary and I never experience issues. Can you provide some research that shows that this is actually beneficial? No offense to you, but just because you've been doing it for 15 years doesn't mean you're correct. Again, don't take offense...just my observation. If you can prove that it helps, then I'm all for it.
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No offense taken.. This should be my last comment regarding this though.. I have been in this industry a long time, since analog and bag phones. I deal with engineers and the people that build, modify and design cellular networks daily. They tell me and ask me to relay info to customers that powering down once a day will help keep the phone current with software, communicating with towers properly, talking to the correct tower and help battery life. Since these people are responsible for the system, I didnt ask for research as to why. I simply relay the message. this is the same case here, I am relaying a good practice. If you choose to use it great, if not great. I really dont care, just relaying info to the people that support the forum to try and help get the best performance out of the phone. people can have their opinions all they want, but I would be curious to know what they base it on.. mine is based on real experience and expertise in the field of cellular networks and engineering.

Do it, dont do it, your choice.. At the end of the day, is powering it down for a minute really that big of deal, especially if it is good for the phone??? Not saying hard reset, Im saying power down..
 
Would someone please tell me a few things that I cannot find. What does PRL mean and what does updating it accomplish? Also what does Updating Profile accomplish? I've always updated these but did not understand the results.
Thanks,
TC
 
i had this same exact problem using a task manager. it was killing the processes used to check text and voice messages, and i wouldn't get them. uninstalled the task manager and everything worked like a charm. this is probably the reason they all have ignore lists, but i just ignored task managers since then and everything works great.
 
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