Help My note 4 keeps restarting on its own please help

[Raneemarz]

My note 4 keeps restarting on its own and won't open unless it's plugged in although it's fully charged. After it turns off and I plug it in it opens and then if I tried to take the charger off it will restart again on its own. I tried taking the battery out and putting it back but the problem wasn't solved. The problem isn't from the side botton because when i take out the battery and put it back the phone doesn't start by it self. Please help me.

 

[Parayilhussain]

Hi,
See this may help you.

https://support.google.com/nexus/answer/4582729

 

[ciresiuol123]

Does it restart when you unplug the charger or turn off completely? And can you turn it on at all without the charger?

 

[Raneemarz]

Does it restart when you unplug the charger or turn off completely? And can you turn it on at all without the charger?

It keeps trying to restart when I unplug the charger but it doesn't open unless I plug it in again. No I can't.

 

[Raneemarz]

Hi,
See this may help you.

https://support.google.com/nexus/answer/4582729

Thanks I tried those but the problem is still there.

 

[Guggy]

So you're sure that the power button isn't being forced into a hold position. As per samsung phones, they have a force shutdown if you hold the power button for 5+ seconds without releasing.
If you can, grab a flathead screwdriver and slowly pry on the power button to make sure it isnt stuck in the pushed position.

 

[Raneemarz]

So you're sure that the power button isn't being forced into a hold position. As per samsung phones, they have a force shutdown if you hold the power button for 5+ seconds without releasing.
If you can, grab a flathead screwdriver and slowly pry on the power button to make sure it isnt stuck in the pushed position.

Yes I'm sure because as I said when I take the battery out and put it back in the phone doesn't start by it self.

 

[ginormus]

I am having the same problem but it seems to start when the battery level gets down to about 15%. The only remedy seems to be plugging it into the charger and letting it charge back up some. I have searched but am still unable to find a solution so I'll watch this thread to see if the problem gets solved.