no hes saying that the phone only charges while the screen is blank, if he turns the screen back on it will stop charging, may just be mistaken because there is no visible icon, or maybe it really isnt charging, this phone is known for having high power usage, mine dies while its charging regularly, and not due to a charging problem, it just cant keep up with using the cdma radio and the wifi at the same time, eventually the power draw overcomes the power input and battery reserves