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Help My Thunderbolt randomly turns off and on several times a day

C

craftygirl

Lurker
I don't even want to go into the NUMEROUS problems I've had with this phone. I try so hard to love you thunderbolt, but I think the phone might be a bit possessed.

My husband and I both purchased thunderbolts after he played around with an iphone4 and we both decided that we liked the google tie ins and layout of the android better. I obviously should've done more research.

Both of our phones turn on and off constantly. His keeps saying SD card error so much that we called to get some help, they sent us a new phone, same problems all over again.

My phone force quits in the middle of apps, texts, and emails. Very frustrastrating. It's now turning on and off abut 5x a day. Is the only solution for this to keep getting new phones and having to set them up all over again. PITA. Anyone else having these problems? Any solutions? I'm at my wits end with this phone.
 
I guess it's good to know I'm not alone in this. What a POS phone. Seriously. What's the point of making a smartphone that acts like it smokes crack on a daily basis and then offer no support. I used to have a BBerry before this and the FEW times I had problems they were easily fixed by calling a support team that would help me with my problem. Yes, a time suck, but at least it worked.

Now I understand why all my friends looked at me like I was insane when I said I was getting a thunderbolt. It bums me out that the solution is that there is no solution. So basically we're all stuck with flashy phones that don't work?

That's a shame.
 
My TB's rebooted on me now maybe 3 times and I've had it for almost a week now. I love the phone and being rooted works like magic, but I've noticed the three times it's rebooted have only been at 10% battery or lower so far.

Anyone else noticing any trends? Maybe SetCPU's settings are helping keep it from rebooting more often than an almost-dead battery but I've been able to prevent it in most cases I feel.

I think I'm in the 1% of members who doesn't hate their thunderbolt. Going from a standard phone, I've learned to appreciate this phone even if it reboots on me. :)
 
Crafty - at least yours reboots. My wife's just turns completely off. She has to check it constantly just to make sure it is turned on.
 
you probably have a faulty phone. My phone does't reboot even with the ota update and doesn't have any problems really. Plus disabling blockbuster makes a big difference in battery life.

If you really want to solve all your problems, I would just root the damn thing and your problems will more or less all disaolve
 
jcnyc said:
If you really want to solve all your problems, I would just root the damn thing and your problems will more or less all disaolve
Click to expand...

I would actually argue the opposite of that statement, believe it or not. I haven't had a reboot issue until I rooted. I also rooted a friend's and he's had his since launch day with zero reboots. I root his phone and guess what, it rebooted like 5 times in a day for him he told me.

I'm going to apply this fix (lost the link since I got the phone, just found it today) and see how it goes. Apparently it's a heating issue. http://androidforums.com/thunderbol...9-how-i-stopped-random-reboots-root-only.html

Even with my phone rebooting maybe once a day so far, being rooted is BY FAR the best decision I've made for my TB ;)
 
if your not in a 4g area Download phone info from the market go into it and select phone info then cdma auto...my wifes no longer reboots...
 
The "just root your phone" response isn't much help. Rooted phones still reboot, and rooting isn't for everyone. I'd love to root my Bolt, but I want to do it in an educated way, not just forge ahead without knowing a little about what is happening. I don't have serveral hours to sit down and do all that research, and then do the actual rooting process.
 
RDKamikaze said:
My TB's rebooted on me now maybe 3 times and I've had it for almost a week now. I love the phone and being rooted works like magic, but I've noticed the three times it's rebooted have only been at 10% battery or lower so far.

Anyone else noticing any trends? Maybe SetCPU's settings are helping keep it from rebooting more often than an almost-dead battery but I've been able to prevent it in most cases I feel.

I think I'm in the 1% of members who doesn't hate their thunderbolt. Going from a standard phone, I've learned to appreciate this phone even if it reboots on me. :)
Click to expand...

Can you please be a bit more specific on how your phone is rooted? Eg; what radio, rom, etc. are you running?

I'm really tempted to root for the first time, but this kind of post doesn't help.
 
AustinTech said:
The "just root your phone" response isn't much help. Rooted phones still reboot, and rooting isn't for everyone. I'd love to root my Bolt, but I want to do it in an educated way, not just forge ahead without knowing a little about what is happening. I don't have serveral hours to sit down and do all that research, and then do the actual rooting process.
Click to expand...

It's kind of hard to want to do something like rooting your phone when you have engineers calling you directly from HTC and saying, "We don't know what's going on with the phone, it could be the hardware, software, it could be Verizon's network. We just don't know."

I'm really starting to get tired of hearing how people are so happy with their rooted phones and how if you're having problems with it, you should shut up and start rooting, because it'll solve everything. Really? That's why like builds such as CM7 and DasBAMF are still considered unstable at this time, no matter what configuration.

I understand that aspect of the community to some degree, but imho, it has ruined it for the rest of the users who don't necessarily have the time or the energy spending every waking moment to screw with their phones. Instead of demanding accountability from the corporate powers that be, people would rather modify their phones not knowing the true cause of the problems. Perhaps if those people who keep constantly toying with their devices would force the hand of the manufacturer and the provider, crap like this wouldn't happen.
 
Crafty - check for an update via settings>software update>check.

Should fix the problem. So far so good on my wife's phone.
 
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