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NATPC M703 Tablet reset HELP!!

Hi, I hope someone can help, sorry if this isn't in the right place...

My nephew has had a NATPC M703 tablet for christmas, and has got as far as setting a pattern access code, but can't remember what it is...
I've tried following the instructions I've read about using the volume & power button to reset, and selecting different options from a menu, but that doesn't work - it just turns it off, then you restart and it boots normally.
There doesn't seem to be a reset hole to stick a pin into...
something else refers to selecting an option to 'forgot password', but this doesn't have that option...
does anyone know how I actually reset the machine??
I've been trying to work this out for hours and hours now...
 
Rachel, I'm sorry no one's answered. It's not because anyone's snubbing you, it's just that apparently no one knows the answer to your problem. If following the instructions for a hard reset failed, my only other suggestion would be to contact the manufacturer.
 
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