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Need help for screenshot!

nephelae

Lurker
I am new here and have just updated my S2 to 4.0.4. I don't have problems with it except for one: I can't screencap. I've tried the combos I've used before updating (Home button + Power) but it didn't work. I also tried the other combo (Volume down + Power) but it didn't work as well. Please help, thank you!
 
I am new here and have just updated my S2 to 4.0.4. I don't have problems with it except for one: I can't screencap. I've tried the combos I've used before updating (Home button + Power) but it didn't work. I also tried the other combo (Volume down + Power) but it didn't work as well. Please help, thank you!

Hello and welcome to Android Forums nephelae! :)

Screenshots are tricky on the SGSII. As you say, there are two methods depending on which firmware you have.

There are a number of threads that you may find helpful...

How to screenshot on Galaxy S2?

Save image

Samsung Galaxy s2 ScreenCapture

There is a knack to it as these videos demonstrate...

Samsung Galaxy S2 Tips and Tricks - Screen Shot - YouTube

How to take Screenshots in Samsung Galaxy S2 with Android ICS and Jelly Bean - YouTube

If you still cannot get screenshot to work you could try posting your particular firmware version...

Settings > About phone > Build number

and see if anyone can help.
 
Hello and thank you! They still won't work. I've used both of the combos before but they don't work now :(

Here's my build number: IMM76D.ZSLPQ
 
Here's my build number: IMM76D.ZSLPQ

That is a very old, original, ICS firmware release for Hong Kong. I feel sure that there could have been an update since this was released. Unfortunately, I cannot check at the moment as the SamMobile site is down. You can check for yourself when the site is up by entering i9100OZS into the firmware search box. Alternatively, you could try connecting to the Samsung PC Suite, Kies, and see if you are offered an update.
 
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