Needs to do an upgrade???

[lbridges0601]

I have had the Captivate for 3 months and I need to do an upgrade but kind of confused on how to do it? Could someone help me?

 

[james27007]

Follow the steps here:
Answer Center | AT&T

The Samsung Captivate (i897) Android 2.2 (Froyo) maintenance release (MR) upgrade adds enhanced performance, improved security, and additional features. Some of the new capabilities of this upgrade include:

• Mobile hotspots and USB tethering support; with an appropriate data plan.
• Media Hub enhancements.
• New Android market with auto-updating capability.
• Improved default keyboard.
• Get more information on what's included in this upgrade here.
• Get more information on what's included in Android 2.2 (Froyo) here.

The Android 2.2 (Froyo) MR upgrade can be applied to the Samsung Captivate only through side loading the update package to the device using the Samsung Kies Mini application. Important computer and device considerations for this upgrade can be found here.

Upgrade steps
IMPORTANT: This process will upgrade the Samsung Captivates operating system from Android 2.1 (Eclair) to Android 2.2 (Froyo). This upgrade will cause you to lose any information currently saved on the device. It is recommended that you back up your saved data on a medium of your choice prior to starting this process. Any Direct Exchange e-mail accounts will need to be set up again on the device after the upgrade is complete.

1. Download Samsung Kies Mini to your computer. The Kies Mini application and upgrade instuctions can be found at: http://www.samsung.com/us/froyoupgrade2_2/captivate.
   IMPORTANT: Any issues with the upgrade not related to the AT&T network should be referred to Samsung.
2. Follow the on-screen prompts to complete the installation.
   NOTE: If you currently have an older version of Kies Mini (or Kies) set up on your computer, uninstall it first and then install the newest version.
   • Open the Samsung Kies Mini application.
     
     
   • From your Captivate Home screen, tap the Menu key>Settings>Applications>Development> then tap USB debugging. Tap OK to the message. Return to the Home screen by tapping the Home key.
   • Attach the device to the computer using the USB cable.
     
     
   • A USB options menu will display, tap Samsung Kies.
     NOTE: If not displayed, you may also access USB options from the Home screen by tapping the Menu key>Settings>Applications>USB Settings> then tap Samsung Kies. Return to the Home screen by tapping the Home key.
   • Once the device is identified by the application, tap Phone Upgrade to have Kies Mini contact the Samsung server and download the upgrade.
     NOTE: Download times are dependent on the speed of your network connection.
     
     
   • Cautions and privacy notices regarding the upgrade will display. Tap the "I have read and understood the preceding information" check box, and then tap Upgrade.
     NOTE: If the computer displays a connection dialog box, tap Close (X).
     
     
   • When the installation completes, tap Close on the Result screen.
     
     
3. The device will reboot and the upgrade screen closes. You can now disconnect and use the device.

If Kies Mini does not detect the device

1. Backup all desired data on the device and reset the phone by tapping the Menu key>Settings>Privacy>Factory Data Reset> then tap Erase Everything.
2. Reattach the device to the computer using the USB cable and attempt to upgrade again using the above steps.
3. If you need additional assistance, get more help here.