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Network-locked

Hi, I am Kamal.

I am glad to have found this forum to share our love for the Samsung Galaxy Note series. I bought a Note 5 recently in Malaysia and then I travelled to the Middle East. Once there I bought a data sim card but found out that it couldn't be used with the following message: "Network-locked". I immediately contacted the shop I bought it from and, after consulting with Samsung Care Center, got a solution for it. All I had to do was to call Malaysia on a Malaysian sim card for at least 6 minutes. After that the sim card from Jeddah was able to be used.
 
You've come up against Samsung's region lock I think, which was originally intended to try to deter and reduce the grey market in premium Samsung phones.
 
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