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godfather74

Lurker
Hey guys,
I recently switched from an S3 to Note 2 and ive been very satisfied with the Note. I bought the phone from kijiji , its Locked to rogers but i am with fido and since Rogers own Fido, the phone was working fine up till yesterday. Now im getting 5 bars but i'm not able to make or receive calls. I took the battery out, restarted the phone, i even did factory delete but its still no working.

I contacted Samsung and they asked me to ship the phone for any warranty issues but has anyone had this issue before?

thanks
 
godfather74 said:
Hey guys,
I recently switched from an S3 to Note 2 and ive been very satisfied with the Note. I bought the phone from kijiji , its Locked to rogers but i am with fido and since Rogers own Fido, the phone was working fine up till yesterday. Now im getting 5 bars but i'm not able to make or receive calls. I took the battery out, restarted the phone, i even did factory delete but its still no working.

I contacted Samsung and they asked me to ship the phone for any warranty issues but has anyone had this issue before?

thanks
Click to expand...

I'm not trying to be funny so please bear with me; is it in 'Airplane mode'? It is easily done inadvertently by selecting the wrong option when trying to switch off with the power button.
 
haha nooo its not on airplane mode..i have 5 bars on the top but no provider name...

PiscesCloud said:
I'm not trying to be funny so please bear with me; is it in 'Airplane mode'? It is easily done inadvertently by selecting the wrong option when trying to switch off with the power button.
Click to expand...
 
This is too funny. Sorry.

I had the Rogers Note LTE working on Fido for a good 9 months. Never had an issue with it when in use. Well, more like I only had 1 issue and that was when they were turning on LTE. But that was more of an issue with their network and not the phone. Then I passed it on to my future in-law and she's with Fido! LOL. She also has no problems with the network and the Rogers Note.

So, I can assume that maybe there is an issue with the SIM card? or the contacts? or faulty SIM reader/hardware?

Maybe double check available networks in the phone settings. It should be able to sniff out TELUS, BMC and Rogers Wireless. If it's not picking up anything, then there's something seriously wrong.
 
godfather74 said:
haha nooo its not on airplane mode..i have 5 bars on the top but no provider name...
Click to expand...

It must have been past my 'sell by' when I posted last night; when I checked Flight mode later on it replaced the signal strength bars with an icon of an aircraft; sorry about that.

I don't know if you are aware of the following link but even though it is not quite the same problem that you are having, there may be sufficient similarity to make it worth reading.

http://androidforums.com/samsung-galaxy-note-2/689886-galaxy-note-2-incoming-call-problems.html

ScandaLeX said:
I wonder if your phone provisioned properly. May have to have it reprovisioned again.
Click to expand...

Are you thinking of snack bars? :D
 
Im thinking there was a software update which may have locked the phone to only use for rogers and not fido as my phone was working fine up till now. I am going put a rogers sim in the phone this weekend and see what happens. If rogers sim doesnt work den i will sent it in for repair...if incase it does work then i would get the phone unlocked.
keep u guys updated:)
thanks
 
godfather74 said:
Im thinking there was a software update which may have locked the phone to only use for rogers and not fido as my phone was working fine up till now. I am going put a rogers sim in the phone this weekend and see what happens. If rogers sim doesnt work den i will sent it in for repair...if incase it does work then i would get the phone unlocked.
keep u guys updated:)
thanks
Click to expand...

I don't think so unless Rogers is being an @$$ about it. I updated the Rogers Note from GB to ICS and was still able to use it on Fido. Even to this date it is still being used with Fido. This is locked to Rogers also.

Did you call Fido or visit a store/kiosk? They might provide you with a new SIM free of charge if there was something wrong with it.

Edit: it looks like 3 Fido subscribers with iPhones are experiencing what you are experiencing in their forums.
http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/9219
 
So i just gotten the phone unlocked, i tried bell, telus sim card and wohoo they work!!!! but if i put my fido sim or someone else's fido. i get the same error msg and phone is not working!!! im getting soo fed up....
 
Why I left Fido and went with Telus. Ever since Rogers acquired Fido, they have gone down hill. It's come to a point where some think it's time to put the dog down (even me). And I was with Fido since the 90's.
 
from all the private stores i went to, all told me its because rogers have blocked my imei number because it may have been reported lost or stolen. I bought the phone from kijiji but i have msged that person and asked him to return my money, hopefuly it turns out well so i can buy another one!!!!
 
godfather74 said:
from all the private stores i went to, all told me its because rogers have blocked my imei number because it may have been reported lost or stolen. I bought the phone from kijiji but i have msged that person and asked him to return my money, hopefuly it turns out well so i can buy another one!!!!
Click to expand...

I hope you didn't get scammed. :mad:

Best of luck. Hopefully all will be well.
 
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