New Need Help

[Infinte]

Hey everyone, installed the android sdk and everything else, but whenever i plug my hero up to my pc...the internet connection drops on my computer and will not restore unless i restart my pc

im running vista 64bit, thanks

 

[blampars]

never heard that one before..

have you installed the drivers for your phone?
you can find them below with instructions..
Workaround for HTC Hero Sync Problem in Windows 7 My Digital Life

 

[Infinte]

never heard that one before..

have you installed the drivers for your phone?
you can find them below with instructions..
Workaround for HTC Hero Sync Problem in Windows 7 My Digital Life

yea i did all that, btw it even causes my pc to crash

 

[Joehunni]

Well don't try to root it while your PC is restarting like this or you'll probably brick your phone.

 

[Infinte]

Well don't try to root it while your PC is restarting like this or you'll probably brick your phone.

i didnt/dont...after about 2 minutes of it being hooked up the connection drops then my browser freezes then everything freezes

 

[blampars]

can you try hooking your phone up to a different computer to see what happens?

 

[Infinte]

can you try hooking your phone up to a different computer to see what happens?

weird...same thing

 

[Joehunni]

that's awefully strange, sounds like you might be the first android user I know of to pickup a virus or bug or something. try downloading a virus scan app like lookout and run a scan.

 

[blampars]

That or you just have a bad usb on your phone.
I'd exchange it for a new phone tbh