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New TEP Policy

I just went to the store today to get my evo screen replaced and the guy said they only had the policy for about 2 months before they reversed it back. He said too many people were using it so they axed it. Is this true, has anyone done the 35 dollar repair lately?
 
I just went to the store today to get my evo screen replaced and the guy said they only had the policy for about 2 months before they reversed it back. He said too many people were using it so they axed it. Is this true, has anyone done the 35 dollar repair lately?


Nope. Policy got abused. No more $35 repairs.
 
So does that mean that if My phone shows no physical abuse but has a touch screen issue, then a repair center should fix it for free? or what? $35?

+1 I have TEP currently and need camera cover replace. Will that incur a cost? Anyone know off the bat?
 
I don't know what you guys are smokin but I've been through at least 4 or 5 repair or replacement tickets within the last 2 years and they haven't charged me a dime. Fixing and Refurbished replacements.
 
I don't know what you guys are smokin but I've been through at least 4 or 5 repair or replacement tickets within the last 2 years and they haven't charged me a dime. Fixing and Refurbished replacements.

And this is why my TEP has gone up to $8...
 
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