Is your phone slipping while on the orb? It can move very slowly, so when you set it up, mark the phone with a bit of chalk or something so you can see how it's aligned with the orb. When you encounter the charging issue again, see if it's shifted. If so, give the orb a good clean.
I think so. I tried various positions, while the phone is vertical, like a little higher up and a low down just in case to make sure there is charge all throughout if it slides down. There was a charge in each position, at least in those moments that I tried it. So maybe sliding down isnt it? Unless the actual motion of the slide stops the charge? Usually though I place the phone on the orb right on the middle part of the phone. The bottom part of the phone barely touches the desk if it does it just rests on it. Also, what is the best way to clean it? I tried rubbing the dust off but the orb is too sticky! I dont want to apply any water or liquid so I dont mess up the orb




