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Help Nexus 5 defect

sme379

Lurker
Hello everyone on this forum ,

Recently I have purchased a brand new Nexus 5 from Play Store. I am living in Armenia, so my friend bought it from USA nearly a month ago and brought the purchase with him. SoI unboxed the device less than 2 weeks ago . After 2 days of usage the sound quality got very very poor. There is a noise when listening to music no matter which application I am using (there is a hardware issue). In addition to this , 2 days ago I noticed that my phone is doing something like self controling. It is opening and messing up settings, launching some applications while I don't touch to it. As far as I understand the sensor is imitating some random gestures , but in fact I don't touch to the phone a single time. I thought that it might be a result of a virus , so I made a system restore but it didn't help. Is this problem familiar to other nexus users ? Is it fixable ? Can I return the device and get new one after one month if I have used it less than 14 days , or is it too late ?
 
Not sure about the sound, but the display issue sounds like a bad digitizer. Anyway, you're within 30 days, plus it sounds like all hardware issues anyway. There should be no problem getting a replacement.
 
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