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One-Year Warranty
All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.
Im a Triupmh owner and i have no insurance, so i cant get a replacement phone and my phone wont power up. does not charge at all no red light or nothing. am i out of luck ?