So I dropped AT&T for the Incredible and my number successfully ported over, but I cannot connect to the Internet. I can make/receive calls and SMS, but no Internet besides wifi. I've been on with vzw support and went through reactivating the phone (*228) and a couple hard reset to no avail. They said it could have something to do with porting from AT&T, but I'm not understanding that connection. I don't have too much faith in support figuring out so I'm trying this forum. Does anyone have a clue how to resolve this or is it a defect with the phone.
Some details:
Some details:
- there is no 3G symbol near the signal status bars.
- Settings/Wireless & networks: shows "Mobile Network" with a green check, buts its grayed out so no action can be taken on it. Directly underneath "Mobile Network" it says "Turning on..." and it seems to flash that status every once in a while.