Help no ringtone after call connected

[jaliy]

for some reason when i make a call i hear the call connected, but i don't hear the ringing in my headpiece. i can hear the other party's phone ringing, but i just don't hear it on my end

does anyone know what's going on

 

[jaliy]

i guess what i'm saying is there's no ringback when call connected
i had to restart the phone to get it

 

[jaliy]

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