No roaming in USA, I had the same experience. I spoke with Telus Techsupport last week concerning "No roaming in USA". 4 days after having the The Telus Shine (LGC710H). They all including Futureshop said that it should roam in USA, because no one complained about it. Off course, I did not want to hear that.
I think the software updated I did may have resolved the roaming issue plus other services such as celendar, outlook corp. email etc...
Software update released note by LG:
"If you upgrade your phones software new services, such as
roaming are added.
In addition existing product functions and programmes supporting the mobile
communication system are modified."
The software updates is available at:
Mobile Phone Support#
I have not had a chance to go back down to USA to test the roaming yet, if anyone of you have new "Roaming" result after software upgrade, please provide update
Since LG indicated that "Roaming are added", I am assumming this issue is resolved.
Hope for the best,
Andy91st