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Not receiving gmail in outlook anymore

Tonitz

Tonitz

Newbie
I know this question may pertain to Outlook more than the android, but perhaps you guys can help me!

I recently stopped receiving email from my gmail account in outlook on my desktop computer. I receive it on my phone, and it is available if I go to the gmail website. I verified that I have the correct settings for outlook according to the gmail website. I also have a non-gmail acct that is set up thru Outlook, and I am still receiving those emails just fine. I have a feeling that my android may be somehow grabbing the emails before my outlook has a chance to access them, but I can't be 100% sure. Any help would be greatly appreciated.

I'm running android 2.1, and Outlook 2007 on my PC.
 
It sounds as if you set up GMAIL as pop on your phone. So your phone receives the email and automatically takes it off the internet before your home outlook can get that same email.

And, unfortunately, Outlook on your computer is ALSO pop, so that means if Outlook gets the email first, then you will no longer get it on your phone.

The only way to resolve this is to set up gmail as IMAP on your phone, so that it's actually syncing with the internet not downloading ("popping") the email into your phone. But if you still use outlook, after that email pops into outlook, you won't be able to see the email on the phone. Catch-22.

If you want to always be able to view your emails on BOTH your phone and the internet, you can't use outlook anymore. (I could be wrong on this one, but I'm pretty sure Outlook can only be POP and never IMAP).

If you want to continue to use Outlook, then at some point some emails aren't retrievable or viewable from the phone.
 
BookLover said:
It sounds as if you set up GMAIL as pop on your phone. So your phone receives the email and automatically takes it off the internet before your home outlook can get that same email.

And, unfortunately, Outlook on your computer is ALSO pop, so that means if Outlook gets the email first, then you will no longer get it on your phone.

The only way to resolve this is to set up gmail as IMAP on your phone, so that it's actually syncing with the internet not downloading ("popping") the email into your phone. But if you still use outlook, after that email pops into outlook, you won't be able to see the email on the phone. Catch-22.

If you want to always be able to view your emails on BOTH your phone and the internet, you can't use outlook anymore. (I could be wrong on this one, but I'm pretty sure Outlook can only be POP and never IMAP).

If you want to continue to use Outlook, then at some point some emails aren't retrievable or viewable from the phone.
Click to expand...
Outlook can use IMAP fine.
 
I'd advise you dump Outlook and try Thunderbird. I use Outlook and hate it. It crashes all the time, is excessively bloated, and just sucks.
 
First, I think you need to make sure you have enabled IMAP in your gmail settings on the web. Then you need to set up your account again on the phone after deleting your current POP account.
 
Tonitz said:
I verified that I have the correct settings for outlook according to the gmail website.
Click to expand...
What are these "correct" settings? There's more than one way to set it up. What are the incoming and outgoing servers that you're using?

AndroidSPCS said:
I'd advise you dump Outlook and try Thunderbird. I use Outlook and hate it. It crashes all the time, is excessively bloated, and just sucks.
Click to expand...
I use Outlook (and have done so for years) and have never had problems with it. Be careful assuming trends based on a single data point. It is bloated but I do use a lot of the "bloat". As for whether it sucks or not, that's a highly subjective matter. Thunderbird, though, is a good email client to consider if it meets a given person's requirements.

I don't see how Thunderbird itself would resolve the OP's problem. It's not a matter of the client app but how his clients are set up to retrieve email. If Thunderbird was set up to access gmail via POP he'd have the exact same problem. Thunderbird isn't some sort of panacea.
 
Thanks for the help BookLover. When I checked the settings of my phone & outlook, Outlook was configured for IMAP, and I couldn't find any IMAP/POP3 settings for the phone's gmail acct. I don't quite understand he difference between IMAP and POP3, but after reading your reply, just for the hell of it I decided to switch my Outlook to POP3, and now I am getting emails on both my phone and my computer using Outlook.

I'm not quite sure how to explain why this worked. I think what happened was that I was having an issue with gmail, so I googled "gmail outlook 2007" and the first result that popped up was configuring using IMAP. Everything works fine now with Outlook Configured to POP3, which I believe was the way I had it set up before.
 
takeshi said:
...I use Outlook (and have done so for years) and have never had problems with it. Be careful assuming trends based on a single data point. It is bloated but I do use a lot of the "bloat". As for whether it sucks or not, that's a highly subjective matter. Thunderbird, though, is a good email client to consider if it meets a given person's requirements.

I don't see how Thunderbird itself would resolve the OP's problem. It's not a matter of the client app but how his clients are set up to retrieve email. If Thunderbird was set up to access gmail via POP he'd have the exact same problem. Thunderbird isn't some sort of panacea.
Click to expand...
It's not a single data point, it's many data points, from co-workers to friends / family on many PCs since 2000. Do not assume that it's just a single data piont.

Thunderbird while not a panacea is far simpler and better than Outlook.
 
Tonitz said:
Thanks for the help BookLover. When I checked the settings of my phone & outlook, Outlook was configured for IMAP, and I couldn't find any IMAP/POP3 settings for the phone's gmail acct. I don't quite understand he difference between IMAP and POP3, but after reading your reply, just for the hell of it I decided to switch my Outlook to POP3, and now I am getting emails on both my phone and my computer using Outlook.

I'm not quite sure how to explain why this worked. I think what happened was that I was having an issue with gmail, so I googled "gmail outlook 2007" and the first result that popped up was configuring using IMAP. Everything works fine now with Outlook Configured to POP3, which I believe was the way I had it set up before.
Click to expand...

Doesn't sound like it should work like that. LOL. But glad you got it working.

For future reference, if you set up your gmail account using the GMAIL APP instead of the "email" app, that will auto-configure your gmail account as IMAP.

IMAP is better for your battery, as IMAP (generally) "pushes" to your phone. POP3 "fetches" to your phone at the interval you specify. Interval checks will check whether or not you have any emails in your inbox. Push will only push when there is a new email, hence better battery life. And push is better because it's almost-instantaneous. Fetch will only update at your specified interval.
 
BookLover said:
Doesn't sound like it should work like that. LOL. But glad you got it working.

For future reference, if you set up your gmail account using the GMAIL APP instead of the "email" app, that will auto-configure your gmail account as IMAP.

IMAP is better for your battery, as IMAP (generally) "pushes" to your phone. POP3 "fetches" to your phone at the interval you specify. Interval checks will check whether or not you have any emails in your inbox. Push will only push when there is a new email, hence better battery life. And push is better because it's almost-instantaneous. Fetch will only update at your specified interval.
Click to expand...

I use the Gmail app, so I guess it is configured as IMAP. The way it is working now is that I don't get notifications on my phone that I have new emails. When Outlook fetches them, it marks them as read. While this isn't ideal, the fact that the Gmail app doesn't have a 'mark all as read' option has really turned me off, and since I prefer to read most of my emails on the computer and use the phone as more of a last resort, not being notified of every new email is not a big deal. The last thing I want to do is cycle through 50 emails a day to mark them as read.

I just don't understand why with all of the bells and whistles this phone has, they can't add the simplest of functions to a native app. Pull your heads out of your a$$es google!!
 
Tonitz said:
I use the Gmail app, so I guess it is configured as IMAP. The way it is working now is that I don't get notifications on my phone that I have new emails. When Outlook fetches them, it marks them as read. While this isn't ideal, the fact that the Gmail app doesn't have a 'mark all as read' option has really turned me off, and since I prefer to read most of my emails on the computer and use the phone as more of a last resort, not being notified of every new email is not a big deal. The last thing I want to do is cycle through 50 emails a day to mark them as read.

I just don't understand why with all of the bells and whistles this phone has, they can't add the simplest of functions to a native app. Pull your heads out of your a$$es google!!
Click to expand...

I agree, the GMAIL app doesn't have that function. Plus I don't like reading threaded emails on my phone. On the computer, I LOVE it, but on the phone, it's a little painful when you click wrong.

About a month ago I started using K9 Mail, which DOES have IMAP AND DETHREADS GMAIL AND has a MARK ALL AS READ feature. In addition, it has a Universal Inbox, which I like as I have several email accounts.

You might want to try out K9 if the MARK ALL AS READ is important, and you might get to like its other functions, too.
 
You can also go into the email account settings in Outlook and set it to "leave mail on server" for a few days to give your phone a chance to download new emails before they are removed from the server. I have mine set for three days because I access my mail with my phone, my laptop and my desktop. Now all three get the same emails.
 
Musky said:
You can also go into the email account settings in Outlook and set it to "leave mail on server" for a few days to give your phone a chance to download new emails before they are removed from the server. I have mine set for three days because I access my mail with my phone, my laptop and my desktop. Now all three get the same emails.
Click to expand...

Great idea. I loved Outlook for my personal emails 10 years ago. Couldn't live without it. Don't know when or how, but at some point, I started just checking email on the web and never bothered with Outlook again.

Then I got a smartphone and *hated* pop3 on my smartphone as then I really didn't like deleting twice--once on the phone and once on the server (if I chose the leave on server option). Plus I hated fetch. It seemed so inefficient, but I had WinMo and didn't have too many "push" options.

Anyway, I really dig the "cloud" concept. My phone is set to IMAP, so I know if I delete on the phone I delete on the web, so I'm careful not to delete on my phone unless I absolutely know that I don't need the email anymore. But for some reason I can't get "expunge" in K9 to work right, as I actually do still have to empty the IMAP/Trash folder online manually.

Still, my inbox is a LOT neater now. No emails going back 6 years, etc. :)
 
Musky said:
You can also go into the email account settings in Outlook and set it to "leave mail on server" for a few days to give your phone a chance to download new emails before they are removed from the server. I have mine set for three days because I access my mail with my phone, my laptop and my desktop. Now all three get the same emails.
Click to expand...

I have it set to leave all mail on the server indefinitely, so that I can still view all my emails on my phone or from another computer on the Gmail website. The only difference is that once Outlook retrieves my mail, it is marked as read on my phone and if I go to the Gmail website. That way I don't get constant notifications and have to manually go one by one and mark my emails as read on my phone.
 
Tonitz said:
I know this question may pertain to Outlook more than the android, but perhaps you guys can help me!

I recently stopped receiving email from my gmail account in outlook on my desktop computer. I receive it on my phone, and it is available if I go to the gmail website. I verified that I have the correct settings for outlook according to the gmail website. I also have a non-gmail acct that is set up thru Outlook, and I am still receiving those emails just fine. I have a feeling that my android may be somehow grabbing the emails before my outlook has a chance to access them, but I can't be 100% sure. Any help would be greatly appreciated.

I'm running android 2.1, and Outlook 2007 on my PC.
Click to expand...

I had the same problem but I just went to: (in Outlook of course) Tools> Account Settings...> Click your GMail account> Click 'Repair' button

Obviously this probably won't work but for some reason it worked for me lol!

I wish you luck though!
 
:mad: Someone please help me! I have the opposite problem

I added my 2 email accounts from my isp provider so they would go into my gmail account online on my droid gmail account, then changed my mind and deleted the accounts.

I get my email from my isp provider great on my droid 2 using K-9 everything works great! The BAD part, is I cannot get my isp provider to send/receive any email on my computer. I use Thunderbird for my email. Thunderbird or Windows Live Mail does not work so it's not a program/client problem-I think gmail got it's grip on a setting or just plain won't let me go, and I can no longer get any email through any program on my computer. I can go to my isp providers website and my email is there.

It is only my email on my comuter that won't send/receive my emails. I have a business account and do not want to change anything. I have spent over 5 hours on the phone with my isp provider and THEY are baffled. I have researched for about 10 hours myself online.

I clicked the gmail confirmation email cancel link that I entered, when it asked me for permission but that doesn't work either:

(You have requested to add *********@frontier.com to your Gmail account.
Confirmation code: 777777

Before you can send mail from *********@frontier.com using your Gmail
account [link removed for security], please click the link below to confirm your
request:

[link removed for security]

If you click the link and it appears to be broken, please copy and paste it
into a new browser window. If you aren't able to access the link, please log in
to your Gmail account, and click 'Settings' at the top of any page.
Open the 'Accounts' tab, and locate the email address you'd like to add in the
'Send mail as:' section. Then, click 'Verify,' and enter your confirmation
code:7777777

Thanks for using Gmail!

Sincerely,

The Gmail Team

If you did not make this request, or you don't want to add this email address
to your Gmail account, no further action is required.
[link removed for security] cannot send messages using your email address unless you
confirm the request by clicking the link above. If you accidentally clicked
the link, but you do not want to allow [link removed for security] to send messages
using your address, click this link to cancel this verification:
[link removed for security]

I have tried EVERYTHING.:confused:
I'm not computer illiterate, so I'm not being a dork.

I %#&@ HATE gmail!!!!!!!!!! If I had $1 for every time I say that, I would OWN gmail

You would be my God if you can help me!
 
gmail_is_EVIL said:
I get my email from my isp provider great on my droid 2 using K-9 everything works great!
Click to expand...

That proves that there's no problem at the ISP's end.

The BAD part, is I cannot get my isp provider to send/receive any email on my computer. I use Thunderbird for my email.
Click to expand...

The problem must be with some setting in Thunderbird. Any Gmail settings only affect it, and have no bearing on local email clients. The first thing to check is that you have the correct receiving and sending mail servers configured in Thunderbird.
 
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