Help Not receiving voicemail notification

[Lunartuna]

Hi, I recently bought an incredible s through bell. It is awesome so far except for one thing. Whenever I miss a call and someone leaves a vm, there is never and notification or icon of any sort to tell me someone has left one. I've looked all over in the phone and kind find an option to turn it on. I called bell and the women said to look in my instruction guide that came with the phone but it has nothing either.

Thanks for any help!

 

[Lunartuna]

So after 54 minutes on the phone with 3 different bell agents they finally got it working, was something on there side.... Ugh