jcaramelokuwait
Lurker
i have note 10 + and my friend have one in video chat in Skype and viber and WhatsApp (voice not clear)
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the phone restart without i do nothing
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the phone restart without i do nothing
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note 10+ problems
- Thread starter jcaramelokuwait
- Start date
I'll let the guys that are lucky enough to have a 10+ assist you but the device has far too many resources to have any such problems. Is the voice and restart problems on both phones or just one device? If it's just one device specific, it's likely some software that did not settle in well during setup. Good luck and welcome to Android Forums and congrats on getting a great device.
does it only restart while using those apps? so far i have no random reboots....it has been running like a champ.
Have you transferred any apps over from your old phone through SmartSwitch?
But as said above, no random restarts here or resource issues (if a phone with one of the fastest CPUs, 12 GB of Ram and a shed load of storage has resource issues, it's DEFINITELY a software problem)
However, I'm guessing English isn't your naive language, not a problem, but you've given quote a vague description of the fault.
Be as specific as you can please.
But as said above, no random restarts here or resource issues (if a phone with one of the fastest CPUs, 12 GB of Ram and a shed load of storage has resource issues, it's DEFINITELY a software problem)
However, I'm guessing English isn't your naive language, not a problem, but you've given quote a vague description of the fault.
Be as specific as you can please.
jcaramelokuwait
Lurker
the voice yes both
i would put the phone in safe mode and see if it still reboots.......of course you will not be able to use any third party apps.
some other troubleshooting would be to clear cache for both apps, or factory reset both devices.
some other troubleshooting would be to clear cache for both apps, or factory reset both devices.
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ive been seeing a lot of people having random issues on this new phone and nearly all have been because they used a backup of an older device (like the note 9).
i use whatsapp every day and skype a few times and zero issues.
it's also helpful to know your carrier. whatsapp uses data so it could be some restriction on your account.
i use whatsapp every day and skype a few times and zero issues.
it's also helpful to know your carrier. whatsapp uses data so it could be some restriction on your account.
D
Deleted User
Guest
I dont have any issues because.i don't allow older backups to be restored simply because most of the crap you restore.is incompatible or stuff that CAUSES you or last device had problems was backed up too