on a recent trip to the UK i could not get my note 2 LTE to work. I have an etisalat simm and int roaming is active, as per the etisalat helpline..
this was the first time out of the UAE with this phone but the same simm (in a nokia E6) has been outside the UAE before I had international roaming.. and at that time I could send and receive SMS and receive calls into the phone without any issue... no calls from the phone..
the problem was that the note 2 would not register to any UK network. it would list only four available. and selecting one of them or allowing automatic selection would always result in a failure... "network not available"
if my etisalat simm was put into a samsung S2 at the same location, the phone would find many more networks, approx. 12, and each entry would show up with its speed in brackets.. for example.. vodaphone (3G), vodaphone(4G)
BUT again it would NOT register to any network and gave the same "network not available" message..
if my etisalat simm was put into a HTC one at the same location, the phone would register without issue, the list of networks shown was even more than the S2, but it was not possible to make calls, a message saying that calls from this phone are not allowed is shown.
if I put the UK simm from the HTC into my note 2, the phone would register without issue, but again it was not possible to make calls, a message saying that calls from this phone are not allowed is shown.
I spent a long time on 3 international calls to the etisalat customer helpline but all they said was that if the HTC worked then there is no problem with the etisalat simm, the problem must be with my phone..
they did not have an answer as to why the S2 would not register..
so I never did get my note 2 to work in the UK..
please, any ideas/suggestions/comments..!!!???
cheers
CD
this was the first time out of the UAE with this phone but the same simm (in a nokia E6) has been outside the UAE before I had international roaming.. and at that time I could send and receive SMS and receive calls into the phone without any issue... no calls from the phone..
the problem was that the note 2 would not register to any UK network. it would list only four available. and selecting one of them or allowing automatic selection would always result in a failure... "network not available"
if my etisalat simm was put into a samsung S2 at the same location, the phone would find many more networks, approx. 12, and each entry would show up with its speed in brackets.. for example.. vodaphone (3G), vodaphone(4G)
BUT again it would NOT register to any network and gave the same "network not available" message..
if my etisalat simm was put into a HTC one at the same location, the phone would register without issue, the list of networks shown was even more than the S2, but it was not possible to make calls, a message saying that calls from this phone are not allowed is shown.
if I put the UK simm from the HTC into my note 2, the phone would register without issue, but again it was not possible to make calls, a message saying that calls from this phone are not allowed is shown.
I spent a long time on 3 international calls to the etisalat customer helpline but all they said was that if the HTC worked then there is no problem with the etisalat simm, the problem must be with my phone..
they did not have an answer as to why the S2 would not register..
so I never did get my note 2 to work in the UK..
please, any ideas/suggestions/comments..!!!???
cheers
CD
