Help note 3 lollipop update problem

[MoodiQ]

Hello everyone
I rooted my note 3 awhile back using towelroot (because i dont know how to root so that was the easiest method) and it worked and used the root for a while and then almost a month ago i got an OTA update to 4.4.2 and i didn't know if i should unroot or what to do so i just installed the software update and it worked perfectly
Today i got my lollipop update and i downloaded it but everytime i tried to install it it reaches to 28% and then crashes and reboots the phone without updating and when i open my phone it has a message that says update failed use kies (something like that)
Can i get any help? I really want lollipop and having small knowledge about android isnt helping

 

[funkylogik]

Install Samsung Kies on your pc, plug the phone in and ask it for an update

 

[MoodiQ]

Install Samsung Kies on your pc, plug the phone in and ask it for an update

So that should do the trick?

 

[MoodiQ]

Install Samsung Kies on your pc, plug the phone in and ask it for an update

Thanks it worked

 

[funkylogik]

No problem mate. Kies can be a pain but also a life saver

 

[atenatakhteravan]

good