Root OK where do i start again...

[Podivin]

Or just call customer service, and do it all over the phone.
Naturally they'll have you do a factory reset, but once they get that out of the way I expect they'll be 'happy' to send you a new/refurb phone.

 

[R1OT]

Called customer service today getting a new phone by Wednesday. Told him what the Rep did at the local store and he asked what store it was too. I'll be sure to clean my greasy thumb to keep the trackball up and running this time.

 

[VolcanicR31GN]

I did the http://androidforums.com/eris-all-t...is-app-apk-no-pcs-no-scripts-needed-easy.htmlhttp://androidforums.com/eris-all-t...is-app-apk-no-pcs-no-scripts-needed-easy.html and it work like a charm, plus my is a refub phone so you could of got a lemon. But hopefully you will get a good phone this time.

 

[lukesdiesel]

After I raised a little hell with them they sent me a brand new Eris. This one has been working great.