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OMG WFT Wrong With MEtro

K

kungfu411

Android Enthusiast
First i try to upgrade to the 60$ plan via web. it said i was going to pay 114$?? My Bill isn't due Till the 19th Next Month. Then I called metro to upgrade to the 60$ plan the stupid lady i talked to told me that the 60 Plan is no longer Available ???


I'm like Whattt!!??...Told her but it's on you're website. she said yes its on the website but it's no longer available.


Then she ask for my info told her next thing you know i'm getting the 60$. no sorry no I apploized about that Mr customer.
Metro doing alot of changes one thing they definitely do is work on their customer service because there is none.:mad:
 
kungfu411 said:
First i try to upgrade to the 60$ plan via web. it said i was going to pay 114$?? My Bill isn't due Till the 19th Next Month. Then I called metro to upgrade to the 60$ plan the stupid lady i talked to told me that the 60 Plan is no longer Available ???


I'm like Whattt!!??...Told her but it's on you're website. she said yes its on the website but it's no longer available.


Then she ask for my info told her next thing you know i'm getting the 60$. no sorry no I apploized about that Mr customer.
Metro doing alot of changes one thing they definitely do is work on their customer service because there is none.:mad:
Click to expand...

yup. unfortunately i had to payed $120 for my first month!
 
starstress said:
I wonder if I pay my bill then immediately after switch will it still be like that
Click to expand...

I don't believe it will be.. They pro rate it.. tbh i'm not sure if you'd have to switch right before your bill is due or right after you pay.. I changed mine more towards the middle of the month and i only had to pay 78 next bill..
 
Wtf, I noticed that they're charging me for two months at a time too. Now I gotta deal with getting a few months credited back to my account.
 
I swapped phones one day after paying my bill and in the next bill had to pay $5.00 more for upgrading plan and $1.32 extra for service. Nothing else.
 
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